What is the address of Rooftop | Zona Hotelera Tulum?
The Rooftop is part of Our Habitas Tulum resort. It’s located on Carretera Tulum–Boca Paila (the coastal hotel road) at about Km 4.5 south of Tulum Town (www.ticketfairy.com). The resort’s address is km 4.5, Av. Boca Paila, Tulum 77780. Follow the main beach road and look for the Habitas logo at the entrance; parking is on site.
Is there a parking lot at Habitas Tulum?
Yes. Habitas Tulum provides on-site parking for guests and visitors, free of charge (www.ticketfairy.com). The parking lot is right at the resort entrance. If it’s full, limited street parking is often available along the hotel road (drive slowly). No valet fee is required, but as always, keep your car locked and valuables out of sight.
Do I need to buy a ticket or pay a cover charge to enter?
For most bar nights, no ticket or cover charge is needed – guests and visitors simply pay for whatever food/drinks they order (www.ticketfairy.com). The Rooftop operates like a hotel lounge on normal evenings. However, special events (DJ parties, holiday dinners, etc.) are ticketed or reservation-only. Those require buying tickets via the Habitas website or RSVP. In short: casual drop-ins pay only for drinks, but plan ahead for any large event.
Where can I buy tickets for special events at the Rooftop?
Tickets for concerts, holiday parties, and other major events are sold through Habitas Tulum’s own channels. Check the resort’s official website and social media for announcements, or contact their events/experiences email. The limited-capacity events often sell out, so tickets must usually be purchased in advance. For example, the advertised Thanksgiving feast had to be booked early and was MXN 1,100 per person (www.ticketfairy.com). Habitually, there is no walk-up box office at the Rooftop itself.
What is the dress code at the Rooftop?
The dress code is resort-casual (www.ticketfairy.com) (www.ticketfairy.com). During the daytime, guests often lounge in swimwear with a cover-up, shorts, or boho sundresses. In the evening, people typically wear lightweight summer clothing – e.g. linen shirts, polo shirts, sundresses or nice sandals. No formal wear or high heels are needed (and in fact the wooden deck makes stilettos impractical (www.ticketfairy.com)). A light jacket or shawl can help when the sea breeze picks up at night. Overall, think laid-back beach-chic.
Is there an age restriction at Habitas Tulum’s Rooftop?
Yes, it is strictly for adults 18 and over (www.ticketfairy.com) (www.ticketfairy.com). Guests and visitors must present valid ID at check-in or entry. Habitas enforces this rule for all events, so no minors are allowed on the property at any time. Plan accordingly – if you have younger friends or relatives, they will need separate childcare plans for the evening.
What time should I arrive?
For popular nights (especially with live DJs or large events), it’s wise to arrive at least 30–45 minutes before showtime (www.ticketfairy.com). Advance reservations are recommended even if you just want a casual sunset drink. Arriving early ensures you won’t have to line up or wait outside, and lets you snag the best seats by the railing. Main musical sets often start around sunset or later—on slow nights you can also come anytime and hang out.
What are the best seats for the view? Are there assigned seats?
There are no assigned seats – seating is general admission first-come, first-served (www.ticketfairy.com) (www.ticketfairy.com). The best vantage points are along the deck railing by the pool’s edge (especially to one side where you can see straight out over the palms to the ocean) (www.ticketfairy.com). Guests often lounge on the low sofas and benches for comfort, or grab bar stools around the counter. Note that the view is good from almost anywhere (“no bad seats” except maybe deep under canopy) (www.ticketfairy.com). Just be careful of midday sun on exposed seating; shade is limited.
Is the rooftop covered or open-air? What about rain?
The Rooftop is entirely outdoors (www.ticketfairy.com), with no large roof overhead (aside from the main building’s partial overhang). That means it’s open to sun, breeze…and rain. If it rains, the venue can get wet; often if weather turns stormy, the staff will pause the event or move people inside. In summer months, afternoon thunderstorms are possible, while winter nights are generally clear and cooler (www.ticketfairy.com). Bring a light cover if rain is forecast, or check ahead: Habitas will announce changes if an event needs to be moved.
Is Wi-Fi available on the Rooftop?
Yes. Free high-speed resort Wi-Fi covers the entire property, including the Rooftop deck (www.ticketfairy.com). You should get a signal as soon as you arrive. This makes it easy to stream music or check messages. (Cellular reception is also generally good along the beach highway, but Wi-Fi is more reliable instant access.)
Can I take pictures here? Are cameras allowed?
Absolutely. Guests frequently take photos and videos of the views and sunset (www.ticketfairy.com). Personal photography and phone use is generally welcomed – people capture the jungle-and-ocean panorama all the time. Only professional photography or filming may need asking permission, but casual snaps are fine. There is no special no-camera policy on site (unlike some clubs). Feel free to post your night out on social media.
Are outside drinks or food allowed on the Rooftop?
No. As with most Tulum bars, bringing outside alcohol or large food is not permitted (www.ticketfairy.com). You should plan to buy all your food and drinks from the bar or resort kitchen. The Rooftop bar has a full drink menu, and light snacks are available. If you want a full meal, order from the Moro restaurant downstairs. Please also respect environmental rules: e.g. don’t bring glass bottles (they ask that no glass containers be brought in) (www.ticketfairy.com).
Is Habitas’ Rooftop wheelchair accessible?
Much of Habitas Tulum is designed for accessibility, but the Rooftop sits on the 3rd level of the building. For wheelchair users, an elevator can reach that floor (www.ticketfairy.com). There may still be thresholds or a short ramp inside. If you require full wheelchair access, it’s best to contact the hotel ahead of time – the staff can advise on elevator and ramp use, and possibly reserve an accessible table. Otherwise, most guests manage via stairway.
What forms of payment are accepted?
All major credit cards (Visa, MasterCard, etc.) are accepted at the bar and Moro restaurant (www.ticketfairy.com) (www.ticketfairy.com). You can also pay in cash (pesos). In fact, locals often prefer pesos for small bar tabs or tips. To be safe, it’s good to have some Mexican cash on hand for gratuities (tipping ~10–15% is customary here (www.ticketfairy.com)). JavaScript is available at a Chedraui supermarket near Km 4 if you need more cash (www.ticketfairy.com).
Are there restrooms on the Rooftop level?
No, not directly on the deck. The nearest restrooms are inside the Habitas building on a lower floor. From the rooftop, you’ll take a short flight of stairs or an elevator down to find the main restrooms and showers. Signage on the deck will direct you. It’s a quick walk – just ask a staff member if you have trouble finding them.
What should I bring when visiting the Rooftop?
Bring ID (you’ll be asked for it) and some pesos or cards for drinks. Plan sun protection (hat, sunglasses, sunscreen) and insect repellent – it’s open-air and in the jungle. A reusable water bottle is helpful since Habitas provides refills. Wear comfortable footwear or sandals (no heels on the deck (www.ticketfairy.com)). If sensitive to loud music, pack ear plugs. Essentially, dress like a smart-casual beach party: comfortable, light, and ready for sunset.