About Fear Factory
Fear Factory is Salt Lake City’s flagship haunted attraction, housed in the old Portland Cement Works on a 7-acre industrial site. Located at 666 W. 800 South in Salt Lake City (fearfactoryslc.com), the facility spans six connected buildings (some up to six stories tall) and includes two underground passageways (fearfactoryslc.com) (fearfactoryslc.com). Built in the late 1800s and closed in 1987, the former cement plant was the scene of multiple gruesome accidents (fearfactoryslc.com). Fear Factory’s designers have embraced that history to create an extremely immersive “haunted factory” experience. With elaborate sets, fog, and sound effects described as “near-total darkness” with jump scares (www.axios.com), it delivers a high scare factor suitable for teens and adults (parents are cautioned about children under 12) (www.axios.com) (fearfactoryslc.com). The attraction is highly acclaimed nationally – it’s been featured by outlets like BuzzFeed, USA Today and the Travel Channel, which placed it in the top 10 haunted experiences in the country (fearfactoryslc.com) (www.axios.com). In fact, Fear Factory claims #3 in the world in one BuzzFeed ranking (fearfactoryslc.com). Its scale and detailed production (over 100 live actors nightly, plus animatronics, stunts and a “10-foot beating heart” tunnel feature (fearfactoryslc.com) (fearfactoryslc.com)) make it a unique draw on the local scene. Many Salt Lake residents consider visiting Fear Factory a Halloween tradition; since its debut in 2011 it has been called “Salt Lake City’s most popular (and only) haunted house” (fearfactoryslc.com).
Events and Programming
Fear Factory operates seasonally, centered around Halloween. Each fall (typically mid-September through early November) it runs on select evenings – often Fridays and Saturdays early on, expanding to most nights as Halloween approaches (www.axios.com) (fearfactoryslc.com). Exact dates vary by year (for example, in 2025 the season is slated Sept. 12 – Nov. 1 (fearfactoryslc.com)). During these open nights guests walk through dozens of themed scenes, encountering elaborate scares and interactive actors around every corner. In recent years the venue has added special twists – for instance, in late 2024 they debuted a “Christmas Town” holiday section on the last weekends, blending festive decorations and even Santa/Krampus characters into the haunted walk-through (www.ksl.com). Fear Factory also partners with Grimm Ghost Tours to offer related events outside of the fall season: monthly late-night ghost-hunt tours in spring/summer and spooky “ghost story” walkthroughs on Monday nights of the Halloween season (fearfactoryslc.com). For adrenaline seekers, past seasons have included optional features like a zip line (“Last Ride”) across the property and a bungee-drop experience (“Fear Fall”). In short, most of Fear Factory’s programming centers on its annual haunt, with added events like VIP tours or themed challenges providing variety for thrill-seekers.
Tickets and Booking
Tickets for Fear Factory are typically sold online in advance. The attraction often opens ticket sales by late summer for the fall season, and again in early spring for off-season events. Organizers encourage buying tickets ahead of time: the Halloween nights often draw high attendance (placing Fear Factory in the top 1% of US haunts by attendance) (www.axios.com), so same-day ticket availability can be limited. Tickets can also be purchased by phone or, if available, at the box office— but plan on potential waits at the door on peak nights. Prices vary by date and ticket type. Besides general admission, Fear Factory offers VIP and “Rockstar” packages that include perks like expedited entry or special accessories. In 2021 they even introduced a season-pass option along with Instant-Entry and other premium tiers (fearfactoryslc.com). It’s wise to check the official Fear Factory site for current pricing and to secure the correct date: once you have tickets, all guests must sign a safety waiver before entering (fearfactoryslc.com). To optimize your visit, arrive at least 15–20 minutes before your ticket time so you can handle parking and the waiver process without stress. If you want to avoid the longest lines, note that early-week nights (Mondays through Thursdays) tend to be far less crowded than weekend or late-October evenings.
Seating and Layout
Fear Factory is a walk-through attraction with no traditional seating. Guests proceed along a guided path through the haunted factory set. The layout covers multiple buildings and floors – for example, one tower soars six stories high and connected sections include gritty factory rooms, a basement “dungeon,” and above-ground zones. There are no chairs or stage viewing areas; instead, every visitor stands in line or in small groups as they move at a steady pace. There is a set pace: guests are asked not to stop or slow down in the attraction, and staff will pull ahead groups that linger (fearfactoryslc.com). In practice, this means there are no “best seats” since the experience is immersive and surrounds you. For a shorter wait, consider less-busy days or expedited tickets; VIP tickets often allow skipping to the front. Be aware that some tours of personal fear tolerance suggest wearing sturdy shoes – the attraction spans rough surfaces and metal grating, and heels or sandals are discouraged (fearfactoryslc.com). Many visitors note the intense visuals and sound design, but there is no place to sit – you will walk straight through while encountering each themed room. If you prefer a calmer experience, smaller children may find parts overwhelming.
Getting There and Parking
Fear Factory is easily reached by car. It’s located just east of I-15 on 800 South – exit at 800 South/Riverpark Drive and head east to the intersection with Redwood Road (800 W). The official address is 666 W 800 S, SLC (fearfactoryslc.com). There is no dedicated lot on-site, but on-season guidelines designate nearby street parking along 800 South and surrounding side streets. Organizers advise using any surface city street parking near the 800 South entrance, being careful to obey posted signs and avoid bike lanes or parking under the freeway (fearfactoryslc.com). One convenient option is the downtown Gateway Mall: Fear Factory partners with the mall to allow free Halloween-season parking there, and runs a free “Zombie Bus” shuttle in the evenings (fearfactoryslc.com). (The Zombie Bus departs from the mall and takes passengers directly to Fear Factory, round-trip (fearfactoryslc.com).) If taking public transit, the site is a few blocks south of downtown Salt Lake City. UTA buses run along Redwood Road, and the TRAX light rail (Blue/Green lines) can get you close to the Gateway area; from there the Zombie Bus provides a courtesy shuttle. Many visitors simply use rideshare or taxi services: drop-off/pick-up is straightforward on W 800 S. Note that on busy nights you should allow extra time for parking or shuttles.
Inside the Venue
Once at Fear Factory, expect a dark, spooky environment with loud noises, strobe lights, fog, and lots of actors. There are no concessions or food inside the haunted maze, and outside food/drink is not permitted (fearfactoryslc.com). As mentioned, all guests must sign a liability waiver prior to entry (fearfactoryslc.com). Basic rules are strictly enforced: guests may not touch any actors or props and must stay on the designated path (fearfactoryslc.com). Bags and backpacks are subject to search upon entry (fearfactoryslc.com). Photography and video recording are prohibited, so keep your phone stowed away while inside (fearfactoryslc.com). The actors will scream and jump at you but according to policy they will not physically grab or assault you; there is an optional “Touch of Fear” upgrade if you want actors to lightly make contact for more intensity (fearfactoryslc.com). Service animals may ride the shuttle and stay in outdoor areas, but are not allowed inside the haunted house proper due to safety concerns (fearfactoryslc.com). In terms of facilities, restrooms are located in the building lobby or waiting area – plan bathroom breaks before entering the maze. If you need a break while on the route, mention it to staff who can guide you out. Expect to spend about 45–60 minutes moving through the attraction. After exiting, there is often a gift shop or merchandise area where you can buy souvenirs. Note too that Fear Factory has added a walk-up bar called the **Lurid Lounge** (opened in 2023) serving themed non-alcoholic cocktails and snacks; it’s a popular spot to calm down “after the scare” (kids allowed, as drinks are non-alcoholic) (fearfactoryslc.com). Finally, cell phone reception may drop inside the old concrete walls, but there is Wi-Fi or signal in the lobby/queue areas.
Nearby Amenities
The Fear Factory sits in an older industrial neighborhood, so on-site dining options are limited. However, the adjacent areas of Salt Lake City offer plenty of choices for pre- or post-show plans. Just a few blocks north (to 600 W and 100 S) is The Gateway shopping center, which has many chain and casual restaurants (Benihana, Noodles & Company, Pizza, coffee shops, food court, etc.) and bars. You can park there and take the Zombie Bus, or walk (about 5–10 minutes). A short drive or bus ride into downtown Salt Lake (less than a mile east) brings you to Temple Square and City Creek Center; this area has numerous restaurants ranging from fast-casual to sit-down (burgers, Asian, Italian, Mexican, etc.) as well as late-night options. On 200 West, 500 South (a few blocks north), there are diners and breweries that welcome families. If you want a quick bite near Fear Factory itself, there are a few fast-food spots and gas-station delis along Redwood Road roughly at 800-900 S. For hotel lodging, downtown Salt Lake has many choices within 1–2 miles. For example, the Comfort Inn & Suites on State Street/I-80 is about 4.1 km away (www.choicehotels.com), and the Radisson Hotel by the airport is about 4.3 km northwest (www.choicehotels.com), both accessible via I-15. In general, arriving at Fear Factory at least 30 minutes before your ticket time is wise – this allows time to find parking or catch shuttle, use the restroom, and satisfy the waiver forms without rushing. When it’s late at night, Salt Lake’s grid of streets makes rideshare pickups straightforward along 800 S or 900 W; otherwise, The Gateway and downtown offer taxi/rideshare stands.
What Makes This Venue Special
Fear Factory’s special charm lies in its authentic setting and immersive design. Unlike a haunted corn maze or theme park ride, this is a real historic factory with an eerie past, repurposed into a multi-level horror show. (fearfactoryslc.com) (fearfactoryslc.com) That combination of authenticity and imagination has attracted national attention: USA Today and others have branded it a “best horror event” in the US (fearfactoryslc.com). The owners and creators continually update the experience: every season the storyboard evolves with new characters and scenes. For example, in 2016 they experimented with virtual reality elements, adding a VR scare inside the physical tour (fearfactoryslc.com). Visually, the factory’s architecture—ominous shadows on brick walls, rusted metal, towering silos—combines with spellbinding production values (fog, moving lights, surround sound, and mechanical effets) to make guests feel “on the set” of a movie (www.axios.com) (fearfactoryslc.com). The haunt also feeds local lore: “Karl Mossman,” the factory’s creepy caretaker character introduced in recent years, speaks to guests and guides the storyline. Awarded many times by haunt enthusiast groups, Fear Factory has a reputation for pushing the genre’s limits. It’s often mentioned alongside other top Utah haunts (“the big three” Salt Lake houses) but stands out for scale and polish. To fans, Fear Factory is beloved not just as a scare but as a memorable annual event – one reviewer even notes that Utah locals have helped it innovate by, say, suggesting the Christmas overlay because they wanted their haunt photos to double as holiday snaps (www.ksl.com). In short, Island of misfits like a free Zombie Bus, the Toe of Satan chili challenge, selfie photo booths, and glowing VIP necklaces all contribute to a party-like atmosphere that makes this not just a haunted house but a full-blown Halloween destination.
Visitor Tips and Information
- Accessibility: The building is historic, so not fully wheelchair-accessible. An alternate, shorter route is available on level ground, though it bypasses some rooms (fearfactoryslc.com). Manual wheelchairs are allowed in accessible areas, but electric mobility devices must be left outside (staff can provide a transfer chair) (fearfactoryslc.com). Service animals can accompany you on the Zombie Bus and in all outdoor or lobby areas, but are not permitted inside the darkened attraction itself (fearfactoryslc.com). If you require seating assistance or a slower pace, consider calling Fear Factory in advance to discuss accommodations – vouchers may be offered if alternate tours are unavailable (fearfactoryslc.com).
- What to Bring: Comfortable clothing and sturdy, closed-toe shoes are recommended – you’ll be walking on varied surfaces and metal grates (fearfactoryslc.com). It can be chilly waiting outside, so layered clothes help. Do not bring bags (backpacks or large purses) if possible; any bag you do bring may be searched (fearfactoryslc.com). Phones and cameras should be left off or out of sight inside the haunt, as photography is not allowed (fearfactoryslc.com). You will sign a waiver when you claim your tickets, so have ID or proof of purchase ready. Tickets often come with glow-in-the-dark necklaces (for visibility), and Eye protection is given if part of your ticket (wear them if provided).
- Arrival Time: Fear Factory is punctual. Check your ticket for a start time, and allow about 15 minutes beforehand for ground entry. Gates on 800 South close to new arrivals at posted closing times, but anyone in line before close will be admitted (fearfactoryslc.com). Plan to be in queue at least 10 minutes early, especially on weekend nights when waits up to 30 minutes can occur (www.axios.com). Weeknights and early fall dates tend to have much shorter or no lines, so if you are flexible in scheduling, those are best to avoid crowds.
- Common Rules: Do not run or remove your mask inside – you must follow the guide path at a normal pace (fearfactoryslc.com). Do not touch actors or decor (staff emphasize that you must keep your hands to yourself or face ejection) (fearfactoryslc.com). Smoking, vaping or illicit behavior is not allowed. If you feel unsafe at any time, you can exit by saying “chicken out” (or any reassurance phrase) – staff can escort you out. (Fear Factory staff will not chase or panic you beyond what’s staged.) Keep noise to a normal talking level in the line if possible, so you can enjoy your own jump scares. If you start feeling ill (panic attack, faint with fear), raise your hand immediately.
- Age and Health: There’s no strict age cutoff, but the attraction is intense. Children under 12 are strongly discouraged, and those under 18 must have an adult present (fearfactoryslc.com). Anyone with a heart condition, epilepsy (due to strobes), or mobility issues should reconsider. Guests under influence of alcohol or drugs will be refused entry for safety (fearfactoryslc.com). Pregnant visitors are advised not to enter, given the physical effects (jitters, adrenaline). Thanks to the waiver requirement, staff do not want to physically handle guests, so if in doubt, it’s best to err on the side of caution.
- Insider Tips: Purchase tickets online and fill out the waiver in advance (if the site allows) to save time. Use the free Zombie Bus: it can save 10 minutes of walking and avoid the stress of finding street parking (fearfactoryslc.com). Bring a friend – the experience is scary but fun to share with others. Arrive early enough to visit the Lurid Lounge afterward for a themed mocktail – it’s a fun way to decompress and take photos. For those who really love haunted houses, consider the “Behind the Sets & Screams Tour” (if offered) which is a guided VIP look behind the scenes. And remember: Fear Factory tokens are refundable in spirit - if you chicken out early, you can come back another night. Finally, don’t forget to check Fear Factory’s social channels or sign up on their site for any last-minute alerts (weather closures, special promotions, or bounce-back discounts for revisits).
Frequently Asked Questions
Where is Fear Factory located?
Fear Factory is at 666 W. 800 South, Salt Lake City, UT 84104 (fearfactoryslc.com). This is just east of I-15 at the 800 South exit (Redwood Rd intersection). Use address navigation or look for the distinctive old factory buildings. Street parking is on W. 800 South and nearby blocks.
How do I buy tickets and how much do they cost?
Tickets are sold through the official Fear Factory website or by phone. Runs in the fall (Sept–Oct), so plan to buy early, especially in October. Prices vary by date and package. General admission is typically in the $20–$30 range per person, with higher tiers (VIP, Instant Entry, etc.) costing more. There’s also an optional season pass available since 2021 (fearfactoryslc.com). Always check the site for current pricing; also note that all guests signing tickets must fill out a waiver before entry (fearfactoryslc.com).
Do I need to buy tickets in advance or can I pay at the door?
Advance purchase is strongly recommended. Fear Factory is very popular (top 1% of U.S. haunts by attendance (www.axios.com)), so tickets for busy nights can sell out. If you arrive without tickets, you might have to wait or not get in. Online tickets will get you a time slot; some remaining tickets might be sold at the box office if they don’t sell out, but this is not guaranteed. Buying ahead lets you skip a potential line outside the ticket booth.
How long does the Fear Factory attraction take?
The walk-through generally takes around 45 minutes to 1 hour from start to finish, depending on group pace and crowds. There is no waiting inside; the time includes moving through all scenes without stopping. Plan a total visit of at least 1–2 hours to account for parking, waiting in line, and any post-haunt photos or gifts.
Are there assigned seats or is it standing only?
There are no seats inside Fear Factory — it is a guided walking tour. All guests stand and move at a controlled pace through the attraction. If you need a moment, you can let the group pass and staff will assist, but generally you should be prepared to walk and stand for the duration. Good footwear is a must; do not wear heels or flip-flops (fearfactoryslc.com).
What happens under bad weather? Is it indoor or outdoor?
Fear Factory’s path is mostly indoors within the factory buildings, so it operates in rain or shine. The queue line before entry may be outdoors, so bring an umbrella or raincoat for waiting. The attraction’s hours usually remain unchanged by weather, but in extreme conditions they may adjust times (check the website for updates). In general, you won’t cancel or reschedule just for rain — you’ll still walk through shed or indoor scenes.
Is Fear Factory wheelchair accessible?
Because it’s in a 19th-century cement factory, not all areas are accessible. There is an alternate route for wheelchairs and mobility devices, but it skips some sections (fearfactoryslc.com). Manual wheelchairs can enter the accessible areas (fearfactoryslc.com), but electric/powered wheelchairs are not permitted inside (guests must transfer to a standard chair). Staff provide free transfer chairs if needed, but they do not physically carry guests (fearfactoryslc.com). Service animals may ride the shuttle or wait outside, but cannot go through the haunted maze (due to noise and scares) (fearfactoryslc.com). If accessibility is a concern, contact Fear Factory ahead of time; they will offer vouchers or another date if your alternate tour can’t be provided.
Can I bring my own food, drink, or camera?
No, outside food and drinks are not allowed in the attraction (fearfactoryslc.com). There are no food concessions inside, but you can eat before or after at nearby restaurants. You may bring a soft drink or water with you into the queue. Cameras and video devices (including phones) must be turned off or stored away during the tour (fearfactoryslc.com) — Fear Factory has a strict no-photography policy inside the haunt. (Selfie stations are provided outside if you want photos with characters afterward.) Bags are allowed only if searched; to speed entry, avoid bringing large backpacks or purses (fearfactoryslc.com).
Is there an age limit or is it suitable for children?
There is no official minimum age if accompanied by an adult, but the show is intense. Fear Factory is rated for ages 12 and up by many reviews (www.axios.com). Very young children are likely to be frightened. Parents are strongly cautioned about bringing kids under 12 due to the graphic themes and sudden screams (fearfactoryslc.com). It’s not recommended for anyone who needs to hold hands or might freeze up. If you’re unsure, consider starting with a smaller local haunts before bringing kids here.
Are there any dress code requirements?
There is no formal dress code, but attire should be practical. Wear comfortable, sturdy shoes – flip-flops and heels are discouraged because you’ll encounter metal stairs and uneven walkways (fearfactoryslc.com). You might want layers in case you wait outside. Costumes are allowed on Halloween weekend (you’ll blend right in), but keep them modest. Avoid long capes or big masks that could trip you.
What is the sound and lighting like inside?
Fear Factory is known for its high-quality production. Expect heavy use of fog, flashing lights, darkness, and surround sound to startle you (www.axios.com). Speakers play spooky music and sudden loud noises, and lights are often very dim or colored to disorient. If you have noise or light sensitivities, bring appropriate protection (earplugs or dark glasses). Many visitors praise the detailed lighting effects (like flickering bulbs or strobes) and realistic sound design that make the scenes immersive.
Are alcohol or smoking allowed on the property?
No smoking or vaping is allowed anywhere in the attraction (fearfactoryslc.com). The venue itself is smoke-free, including e-cigarettes. Alcohol is also not sold or served inside the haunted buildings. (The Lurid Lounge offers festive mocktails without alcohol.) Of course, do not enter the attraction if you are intoxicated; doing so would violate the policy and could get you removed.
Is there a way to shorten the wait time in line?
Yes. First, try to book non-peak nights (weekdays or early season) which have minimal waits (www.tripadvisor.com). Second, consider the VIP or “Instant Entry” ticket upgrade (if available) which lets you skip ahead. Third, arrive before your ticket time to get in line right away. Also, using the free Zombie Bus from the Gateway center can get you moving faster by avoiding parking hassles (fearfactoryslc.com). Finally, pace yourself – even on busy nights, waits are often under 30 minutes if you use these tips (www.axios.com).
What should I do if no one is available to accompany me?
Fear Factory requires minors to have an adult; however, an adult can attend alone if desired. People often go in pairs or small groups. If you come solo, you’ll join a group of other guests for the guided tour. The experience still works fine alone–the actors interact with each group. The main thing is that you meet the age guidelines (recommended 12+) and sign the waiver. If going alone bothers you, consider going with one other friend for moral support.