ARENA FESTIVAL 2022

COVID protocols will apply at all our events (temperature check, proof of vaccination and/or negative covid test)

🌴🌊  ARENA Festival 🌴🌊
💥 Feb 2nd to Feb 8th – 2022💥
The wait is over!  We have officially kicked off Arena Festival 2022 promotion.  Like every edition, we have chosen a cultural representation of Mexico, and for 2022, we have chosen the Monarca butterfly.  Its metamorphosis is a great inspiration in these times full of new challenges and opportunities.  
Every fall, after a 2610 miles trip, the Monarca butterfly arrives to Mexico.  These impressive travelers hibernate in the mountains covered by oyamel forests, pine, and sacred fir trees. This is where the amazing migration phenomenon occurs and because of this, we enjoy a sight of Mother Nature unlike any other.  
For the 2022 edition of Arena, we will host the festival from Feb 2nd to Feb 8th.  Presale is available now, and just like every year, we have 100 bracelets at a  reduced price for 24 hrs. Immediately after, the 2nd presale will start online and with our promotors.
More news coming soon! Open your wings and… FLY!  🦋

🌴🌊  ARENA Festival 🌴🌊
💥2 de Febrero al 8 de Febrero, 2022💥
¡La espera terminó!  Arrancamos la promoción para ARENA Festival 2022.  Como en cada edición, hemos elegido un hito representativo de nuestro país, y en esta ocasión, es el turno de la Mariposa Monarca.  Siendo su metamorfosis una inspiración en estos tiempos llenos de nuevos retos y oportunidades. 
Cada otoño, después de un largo viaje de 4,200 kilómetros la Monarca llega a México.  Estas impresionantes viajeras, hibernan en las montañas cubiertas por bosques de oyamel y pino, en donde ocurre su maravilloso fenómeno de migración; por el cual, disfrutamos de un espectáculo de la naturaleza sin igual.  Es también en la edición 2022, que el festival se llevará a cabo del 2 de Febrero al 8 de Febrero.
La preventa ya se encuentra disponible, y como cada año, tenemos un lote de 100 brazaletes a un precio reducido por 24 hrs, inmediatamente después, arranca la 2da venta en línea y con nuestros promotores.
¡Muy pronto les compartiremos más noticias!  Open your wings and… FLY!   🦋

EVENT POSTPONEMENT.

1. Unless the event is cancelled and no date for re-arrangement is provided, then any event is to be considered postponed only. Should the event be postponed, please follow the following process:
(a) On postponement you will automatically be entitled to a ticket of equivalent value for the rearranged event. We will provide the alternative dates for the re-arranged event.
 

CANCELATION OF THE EVENT.
1. Should an event be cancelled, We will confirm the cancellation in writing. You will then be entitled to a refund under our refund process.
2. Should you fail to provide us with written confirmation within 30 days-notice you agree that the refund will be limited to 50% of the value paid. Should you wish to make a claim for a 50% refund then please confirm in writing to us and follow the Refund Process.
3. Should we not receive any written notice from you requesting a refund within 90 days of the announcement of the re-arranged event you have waived the right to receive a refund.
4. Refund Process- Should you have requested a refund please note the following process:
a) We must receive your written notice requesting a refund within 30 days of written confirmation of the cancellation of the event.
b) If we receive your written request for a refund after 30 days but before 90 days, you agree that any refund will be limited to 50%
c) Should you provide your written request for a refund after 90 days of written confirmation of the cancellation of the event, you will not be entitled to a refund. However, we may consider providing a voucher for an alternative event.
d) We will notify you within 7 days of receipt your written request for a refund. We will provide you with a form to be completed.
e) Once we have received your completed form, we will have 120 days to investigate your refund request. We reserve the right to come back to you for extra information should the details not match, or it come to light that you have re-sold the ticket. Should you have resold the ticket we reserve the right not to offer a refund as you will have been paid in full for the ticket.
f) Should our investigations confirm that you are entitled to a refund we shall notify you and make payment to you.