---
title: "Ticket Fairy Pricing | Run Every Event With No Monthly Fee"
description: "Run every event on Ticket Fairy with no monthly fee. Paid plans add Fai usage, your own domains and ticketing fee, and more brands, and Ticket Fairy's fees on your sales reduce the bill after refunds and payment processing."
canonical: "https://www.ticketfairy.com/pricing"
---

Plans and pricing

# Run every event with no monthly fee. Upgrade when Fai is doing the work for you.

**Fai**, the AI teammate in your dashboard, takes the routine admin off your hands, so you can run your events like a company many times your size. You approve every change first.

- Sets up and changes your events and tickets
- Answers questions about your sales and orders
- Drafts your campaigns and content
- Helps plan budgets, artist requirements and show schedules

Your tickets, door, website and production plans come with no monthly fee. Your buyers pay Ticket Fairy's ticketing fee on each paid ticket, or you can include it in your ticket price.

  [Get started free](https://manage.ticketfairy.com/registration) [Try Pro free for 30 days](https://manage.ticketfairy.com/registration?plan=pro)

Free needs no card. The Pro trial needs a card, includes $50 of Fai usage, and Ticket Fairy reminds you 3 days before the first charge.

- Unlimited events on every plan
- Unlimited team members, door staff, promoters and volunteers
- Your fans can always buy, whatever your plan
- Usage is prepaid, so you never get a usage bill after the fact

*On Free you can run your tickets, the door, your marketing, your website and every event for $0 a month. A plan such as Max adds $100 of Fai usage every month, and on any paid plan your own ticketing fee goes on top and you keep it.*

## How Ticket Fairy pricing works

- $0

  ### The whole platform

  You can sell tickets, run the door, build your website and plan production for unlimited events, with no monthly fee.
- $5.00 on a $50 ticket

  ### On each paid ticket

  - Your buyers pay Ticket Fairy's ticketing fee, which includes card processing and the VAT or GST on the fee.
  - You can include it in your ticket price instead.
  - On a paid plan, your own fee goes on top.
- From $20 a month

  ### When Fai does the work

  - When you want Fai to draft campaigns and answer buyers at scale, a plan gives you Fai usage equal to its price each month.
  - Ticket Fairy's ticketing fees on your ticket sales, after payment processing, reduce that bill every month, so your busiest months cost you less.

Plans

## Start on Free. Add what your events need.

On every plan you can run unlimited events on the whole platform. A paid plan adds Fai usage equal to its price each month, your own domains and your own ticketing fee.

### Free

For anyone selling tickets, first events and community groups

**$0** a month

Start free, no card needed

- You can sell tickets, market your events and build your website with no monthly fee
- Unlimited team members, door staff, promoters and volunteers
- Fai can help with limited usage, and her help with your tickets never counts towards it
- You can manage contracts, ticket holds, offers and production plans for every event, and collect requirements from artists, crew, traders and suppliers
- Ticket Fairy answers your buyers’ ticket questions at no charge

  [Get started free](https://manage.ticketfairy.com/registration)

Try free

### Pro

For a solo promoter or a small venue with regular events

**$20** a month

or $17 a month when you pay yearly

Ticket Fairy's ticketing fees, after payment processing, reduce your plan bill by up to $20 monthly

- Unlimited team members, with no per-seat price
- Fai can work for you with $20 of usage every month
- Your websites can run on your own domains with no Ticket Fairy badge
- Social and Ads are available to Ticket Fairy staff only, pending network approvals.
- You can earn your own fee on every ticket, on top of Ticket Fairy's ticketing fee

  [Try Pro free for 30 days](https://manage.ticketfairy.com/registration?plan=pro)

Card needed. Ticket Fairy reminds you 3 days before the first charge, and you can cancel any time.

Recommended

### Max

For an active promoter, venue, festival or conference team

**$100** a month

or $85 a month when you pay yearly

Ticket Fairy's ticketing fees, after payment processing, reduce your plan bill by up to $100 monthly

- Everything in Pro
- Your monthly Fai usage rises to $100
- The same tools and limits on every paid plan

  [Start with Max](https://manage.ticketfairy.com/registration?plan=max)

### Max 200

For a promoter who runs Fai hard around on-sales

**$200** a month

or $170 a month when you pay yearly

Ticket Fairy's ticketing fees, after payment processing, reduce your plan bill by up to $200 monthly

- Everything in Max
- Fai can work for you with $200 of usage every month
- The same tools and limits on every paid plan

  [Start with Max 200](https://manage.ticketfairy.com/registration?plan=max-200)

### Business

For agencies, multi-brand promoters, and venue and festival groups

**$500** a month

or $425 a month when you pay yearly

Ticket Fairy's ticketing fees, after payment processing, reduce your plan bill by up to $500 monthly

- You can run three brands from one shared usage balance
- Your brands share $500 of Fai usage each month
- The same tools and limits on every paid plan
- You can add more brands at $100 a month each

  [Start with Business](https://manage.ticketfairy.com/registration?plan=business)

### Enterprise

For major promoters, arenas, and sports events with 100,000 paid tickets a year or 10 brands

**By agreement**

We agree your fees, term and service levels with you

- You can lock in negotiated ticket fees for an agreed term
- Your brands can share one annual amount of Fai usage
- A dedicated team and an Event Engineer support you, with agreed service levels

  [Talk to us](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Prices are in USD, per brand per month. Prices exclude tax.

Every plan, Free included, comes with a dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet.

Charities and non-profit organizations get special pricing. [Talk to us](https://www.ticketfairy.com/event-ticketing/book-a-demo).

  How plans, usage and billing work

Every plan includes unlimited team members. On Free you can sell tickets, run your door, market your events, build your website and plan every event in the [Event Operating System](https://www.ticketfairy.com/event-operating-system), with no monthly fee. A paid plan adds Fai usage equal to its price every month, your own domains and your own ticketing fee, and Business adds more brands. Each month, Ticket Fairy's ticketing fees on your ticket sales, after payment processing, reduce your plan bill. On any plan you can add your own text number for a monthly charge.

- Try Ticket Fairy on your next event before you pay: Free needs no card, and you can build a test event first.
- You can try Pro free for 30 days with $50 of Fai usage by adding a card, at sign-up or any time later. Pro then continues at $20 a month unless you cancel or switch to Free first, and Ticket Fairy reminds you by email and in your dashboard 3 days before the first charge.
- You always pay for usage before you use it, so you never get a usage bill after the fact. When you run out, you can buy usage with no subscription: $20 or $50 at face value, or $100 of usage for $90, $200 for $160 or $1,000 for $700. Each pack lasts 12 months. If you switch on automatic top-ups, you set a monthly cap, $100 unless you change it, and your Plan page shows the usage you have left as you use it.
- You pay for work done, not logins. Fai's help with your tickets never counts towards usage, Concierge is priced for each conversation with a buyer, and marketing texts, or marketing work Fai does for you, draw on usage. Ticket Fairy's ticketing fee, net of refunds and payment processing, reduces your next plan bill, so a busy month can cover it.
- Ticket Fairy never reduces the usage your plan includes while you subscribe to it. Your price per task falls as AI gets cheaper: Ticket Fairy lowers the price of the work or adds to what your plan includes, and tells you.
- You sign no contract. You can pay month to month, or pay yearly and save 15%, and you still get your plan's full usage every month. You keep your data: you can export your customers, orders and tickets as CSV files at any time.
- Your developers and AI assistants can connect through the Ticket Fairy API, webhooks and MCP on every plan, including Free.
- Fai asks for your approval before she changes your events, orders or money. An agent you set to run on its own asks too. Fai can only do what the role of the person she works for allows, and you can switch Concierge off at any time.

Fai, our AI teammate, can answer your questions about Ticket Fairy's plans and fees and how they could work for your events.

Compare plans

## What each plan includes

Quantities are per brand per month unless the row says otherwise.

| Feature | Free $0 | Pro $20 | Max $100 | Max 200 $200 | Business $500 | Enterprise By agreement |
| --- | --- | --- | --- | --- | --- | --- |
| Account and team |  |  |  |  |  |  |
| Brands | 1 | 1 | 1 | 1 | 3, then $100 a month for each extra brand | Custom |
| Team members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Door staff, promoters, curators and agents | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| No-sign-in links for acts, agents, traders, suppliers, drivers, hotels and volunteers | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Events and tickets | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Roles, activity log, two-step sign-in and passkeys | Yes | Yes | Yes | Yes | Yes | Yes |
| Usage by person | No | Yes | Yes | Yes | Yes | Yes |
| Approvals across brands | No | Yes | Yes | Yes | Yes | Yes |
| Ticketing, checkout and money |  |  |  |  |  |  |
| Ticket Fairy ticketing fee | Standard | Standard | Standard | Standard | Standard | Negotiated |
| Your own fee on top of Ticket Fairy's ticketing fee, which you keep | No | Yes | Yes | Yes | Yes | Yes |
| Ticket Fairy's fees on your sales, after payment processing, come off your plan bill | Not applicable | Up to $20 a month | Up to $100 a month | Up to $200 a month | Up to $500 a month | Custom |
| Paying for your plan from your next payout instead of a card | Not applicable | Yes | Yes | Yes | Yes | Yes |
| Ticket types and releases; seats, timed entry and tables; add-ons, passes and memberships; payment plans, resale, transfers, auctions, waiting lists and codes | Yes | Yes | Yes | Yes | Yes | Yes |
| Checkout on your website, checkout development kits, QR-code buying links, abandoned checkout recovery and A/B tests | Yes | Yes | Yes | Yes | Yes | Yes |
| Box office, Entry Fairy scanning, wallet passes and cashless integrations | Yes | Yes | Yes | Yes | Yes | Yes |
| Group bookings with purchase orders, invoices and approvals | No | Yes | Yes | Yes | Yes | Yes |
| Memberships for your community: free and paid tiers, wallet cards for entry, member prices and perks | 5% of each subscriber payment, plus card processing | 5% of each subscriber payment, plus card processing | 5% of each subscriber payment, plus card processing | 5% of each subscriber payment, plus card processing | 5% of each subscriber payment, plus card processing | Custom |
| Payouts on your own Stripe account | Daily | Daily | Daily | Daily | Daily | Daily |
| Payouts when Ticket Fairy processes your sales | After the event | After the event | After the event | After the event | After the event | After the event |
| Vault accounts and Capital advances | If eligible | If eligible | If eligible | If eligible | If eligible | If eligible |
| Marketing |  |  |  |  |  |  |
| Marketing emails | From your usage | From your usage | From your usage | From your usage | From your usage | From your usage |
| Contacts you can store | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Email designer, campaigns, automatic event messages, journeys and A/B tests | Yes | Yes | Yes | Yes | Yes | Yes |
| Marketing texts | From your usage | From your usage | From your usage | From your usage | From your usage | From your usage |
| Your own text number, for a monthly charge | $15 a month | $15 a month | $15 a month | $15 a month | $15 a month | $15 a month |
| Klaviyo, Mailchimp, Laylo and other syncs | Yes | Yes | Yes | Yes | Yes | Yes |
| Promoters, commission, referral rewards and collectives | Yes | Yes | Yes | Yes | Yes | Yes |
| Social accounts you can connect (staff only) | 1 | 30 | 30 | 30 | 30 | 30 |
| Social inbox, publishing and insights (staff only) | Yes | Yes | Yes | Yes | Yes | Yes |
| Social DM campaigns and the Social Assistant (staff only) | No | Yes | Yes | Yes | Yes | Yes |
| TF Pixel, ad network pixels, tracking and short links | Yes | Yes | Yes | Yes | Yes | Yes |
| Active ad campaigns on Meta and TikTok (staff only) | 1 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Google, Spotify, Reddit and ChatGPT ads, Fai's ad agent and saved audiences (staff only) | No | Yes | Yes | Yes | Yes | Yes |
| Ticket Fairy fee on your ad spend | None | None | None | None | None | None |
| Websites and travel |  |  |  |  |  |  |
| Event pages and a site for each event | Yes | Yes | Yes | Yes | Yes | Yes |
| Website Builder sites | 1 live site on a Ticket Fairy address, with a badge | Unlimited, on your own domains, with no badge | Unlimited, on your own domains, with no badge | Unlimited, on your own domains, with no badge | Unlimited, on your own domains, with no badge | Unlimited, on your own domains, with no badge |
| Your own domain, no Ticket Fairy branding, premium themes, Fai writing and translation | No | Yes | Yes | Yes | Yes | Yes |
| Hotels and flights for your buyers and your team | Yes | Yes | Yes | Yes | Yes | Yes |
| Your own mark-up on your buyers' travel | No | Yes | Yes | Yes | Yes | Yes |
| Support and Concierge |  |  |  |  |  |  |
| Support Inbox for chat, email, forms and texts | Yes | Yes | Yes | Yes | Yes | Yes |
| Buyer questions about Ticket Fairy orders | Answered by Ticket Fairy at no charge | Answered by Ticket Fairy at no charge | Answered by Ticket Fairy at no charge | Answered by Ticket Fairy at no charge | Answered by Ticket Fairy at no charge | Answered by Ticket Fairy at no charge |
| Concierge, the AI chat on your website | Dashboard testing | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Outside sources Concierge can read, such as other ticket sites and web pages | Dashboard testing | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Reports |  |  |  |  |  |  |
| Sales and attendance reports, buyer demographics, sales across events, forecasts, returning buyers and reports by email | Yes | Yes | Yes | Yes | Yes | Yes |
| On-Sale Replay | No | Yes | Yes | Yes | Yes | Yes |
| Reports across brands | No | Yes | Yes | Yes | Yes | Yes |
| Event Operating System |  |  |  |  |  |  |
| Tasks, schedule, run of show and budget | On every event | On every event | On every event | On every event | On every event | On every event |
| Contracts with e-sign, advancing, shifts and volunteers, accreditation, traders, suppliers, sponsors and document packs | On every event | On every event | On every event | On every event | On every event | On every event |
| Holds, offers and settlements | Yes | Yes | Yes | Yes | Yes | Yes |
| Conference and trade show tools: sessions, speakers, sponsors, exhibitors, badges and matchmaking | Included | Included | Included | Included | Included | Included |
| Festival tools: accreditation, zones, crew and volunteers, camping, traders and vendors | Included | Included | Included | Included | Included | Included |
| Fai and AI |  |  |  |  |  |  |
| Fai usage a month, for campaigns, content, texts, voice, Concierge, meetings, images, marketing emails and background work | Limited usage | $20 | $100 | $200 | $500, shared across your brands | A yearly amount |
| Fai for ticketing: event and ticket setup, orders and buyers, and sales and door reports | No usage, within Free's limits | Included, with no usage | Included, with no usage | Included, with no usage | Included, with no usage | Included, with no usage |
| Fai chat for campaigns, content and production work | Limited | From your usage | From your usage | From your usage | From your usage | From your usage |
| Talking with Fai by voice | Limited | From your usage, $0.25 a minute | From your usage | From your usage | From your usage | Custom |
| Fai taking calls and carrying out tasks in the background | No | Yes | Yes | Yes | Yes | Yes |
| Unused monthly usage carries over | No | No | No | No | No | A yearly amount |
| Fai's help with emails, documents and meetings | No | Yes | Yes | Yes | Yes | Yes |
| Custom skills for the AI work your team needs | No | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| API, webhooks and MCP for outside AI tools | Yes | Yes | Yes | Yes | Yes | Yes |
| Help for your team |  |  |  |  |  |  |
| Support for your team | A dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet | A dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet | A dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet | A dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet | A dedicated account manager and 24/7 support by email, WhatsApp and video call on Zoom or Google Meet | A dedicated team, an Event Engineer and agreed service levels |

On Free

## Everything you get free

You can run every event on the whole platform with no monthly fee and stop paying for the tools you use around your ticketing today.

How we counted

A typical team of 3 pays at least $238.97 a month for these tools: Festival Pro $50; Asana, 3 users $32.97, as shown to visitors in the UK; Muzeek $19 plus AI usage; Ubeya $50; Intercom, 3 seats $87. Each is the tool's first paid plan or published minimum for a team of 3, billed yearly where the tool offers it, in US dollars as the tool publishes it and never converted, with a yearly price counted as a twelfth a month. On Free you pay no monthly fee for the same jobs.

What a typical team stops paying

At least $238.97 a month

### Free's limits

- Unlimited team members, door staff, promoters and volunteers
- One Website Builder site on a Ticket Fairy address, with the Ticket Fairy badge
- Fai with limited usage
- Usage-based marketing emails
- Dashboard testing

- ### Ticketing, box office and the door
   . It can replace Eventbrite, DICE.  
  You can sell every kind of ticket, run your box office and scan entry with Entry Fairy, for unlimited events. Your buyers pay one ticketing fee on each paid ticket, or you include it in your price.
     It can replace  
  - [Eventbrite](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-eventbrite) fees on each ticket, compared on the same ticket
  - [DICE](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-dice) fees on each ticket, compared on the same ticket
- ### Event planning and production
   . It can replace Festival Pro, Lennd, Asana.  
  Your team can follow shared tasks, schedules, run of show and budgets for every event. Acts, crew, traders and suppliers can send their requirements through links that need no sign-in.
     It can replace  
  - [Festival Pro](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-festival-pro) Entry plan, $50 a month, billed yearly, as published on www.festivalpro.com, 16 Oct 2026
  - [Lennd](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-lennd) no published price
  - [Asana](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-asana) Starter plan, $10.99 a user a month, billed yearly, as shown to visitors in the UK, 17 Oct 2026
- ### Contracts, holds and offers
   . It can replace Muzeek, Prism.fm.  
  You can take each artist booking from a held date and an offer to a contract signed with e-sign, then to a final settlement for each show.
     It can replace  
  - [Muzeek](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-muzeek) Pro plan, $19 a month plus AI usage, billed yearly, as published on muzeek.ai, 17 Oct 2026
  - [Prism.fm](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-prism-fm) no published price
- ### Staff and volunteers
   . It can replace Ubeya, Liveforce, Rosterfy.  
  You can schedule crew and volunteer shifts and issue their passes, so each person knows when and where they are needed. Door staff and promoters are unlimited.
     It can replace  
  - [Ubeya](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-ubeya) from $50 a month, as published on www.ubeya.com, 17 Oct 2026
  - [Liveforce](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-liveforce) Starter plan, £70 a month, as published on liveforce.co, 17 Oct 2026
  - [Rosterfy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-rosterfy) no published price
- ### Buyer support
   . It can replace Intercom, Help Scout, Freshdesk.  
  Your team can answer chat, email, forms and texts in the Support Inbox. Ticket Fairy answers ticket questions at no charge.

  On Free, you can create and test your Concierge privately in the dashboard. Publish it for buyers on a paid plan. Their work draws on your Fai usage.
     It can replace  
  - [Intercom](https://www.ticketfairy.com/compare/customer-support/ticket-fairy-vs-intercom) Essential plan, $29 a seat a month, billed yearly, as published on www.intercom.com, 17 Oct 2026
  - [Help Scout](https://www.ticketfairy.com/compare/customer-support/ticket-fairy-vs-help-scout) Standard plan, $25 a user a month, billed yearly, the page names no currency, as published on www.helpscout.com, 17 Oct 2026
  - [Freshdesk](https://www.ticketfairy.com/compare/customer-support/ticket-fairy-vs-freshdesk) Growth plan, $19 an agent a month, billed yearly, the page names no currency, as published on www.freshworks.com, 17 Oct 2026
- ### Email and text marketing
   . It can replace Textedly.  
  You can design campaigns, guide buyers through email journeys and test messages with A/B tests. You keep your contacts at no charge. Marketing sends draw from your shared usage balance.

  Marketing texts draw on your Fai usage, and on any plan you can add your own text number for a monthly charge.
     It can replace  
  - [Textedly](https://www.ticketfairy.com/compare/sms-marketing/ticket-fairy-vs-textedly) from $29 a month, the page names no currency, as published on www.textedly.com, 17 Oct 2026. Texts draw on your Fai usage
- ### Event pages and your website

  Each of your events can have its own page and site. With the Website Builder, you can also create a website for your brand.

  On Free your Website Builder site lives on a Ticket Fairy address with the Ticket Fairy badge, and Pro adds your own domains.
- ### Conferences and trade shows
   . It can replace Swoogo, EventMobi.  
  Your team can coordinate sessions and speakers, work with sponsors and exhibitors, issue badges and help attendees meet through matchmaking.
     It can replace  
  - [Swoogo](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-swoogo) Professional plan, $11,800 a year for one full user, as shown to visitors in the UK, 17 Oct 2026
  - [EventMobi](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-eventmobi) from $8,900 a year, the page names no currency, as shown to visitors in the UK, 17 Oct 2026
- ### Fai for your ticketing work

  Fai can set up your events and tickets, look after orders and buyers and read your sales and door reports for you, and she never uses your usage for this work.

  Fai has limited usage on Free.

Ticket Fairy's fees reduce the bill

## Reduce your plan bill with ticketing fees

Each calendar month, Ticket Fairy's ticketing fees on your paid tickets, after payment processing, come off your next plan bill, up to the full plan price, so your busiest months cost you less.

- Your own ticketing fee stays yours and does not reduce the bill.
- Refunded tickets stop counting, and free tickets never count.

1. ### You sell tickets

   Your buyers pay the standard ticketing fee on each paid ticket. The fee is the same from Free to Business.
2. ### Ticket Fairy adds up its fees

   At the end of each calendar month, Ticket Fairy adds up its ticketing fees on your paid tickets, net of refunds and payment processing.
3. ### Your plan bill goes down

   The total comes off your next plan bill, up to the plan price. A yearly plan counts up to the yearly price, so one strong month can cover the year.

*If you sell 40 tickets at $50 in a month, Ticket Fairy's fees come to $200 before payment processing. After payment processing, they reduce your Max plan bill of $100, so you pay less than the full price. $100 comes off your plan bill. You pay $0.*

  Estimate the reduction for your month

### What your plan costs you

      Your own fee per ticket

Ticket Fairy's fee per ticket: $5.00
Your buyer pays $55.00 and you receive $50.00

Ticket Fairy's fees this month: $200

Plan price: $100

Comes off your plan bill: $100

You pay for your plan: $0

Before processing costs, Ticket Fairy's fees reach this plan's monthly price.

Standard fees for a new account, before payment processing. Only what is left of Ticket Fairy's fees after payment processing reduces your plan bill, so less can come off your bill than shown here. Unused cover does not roll over, and usage packs are never covered.

[See how ticketing fees reduce a plan bill](https://www.ticketfairy.com/pricing/plan-cover)

[Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Trusted by event organizers worldwide

  ![Mayan Warrior](https://www.ticketfairy.com/resources/images/client_logos/white/mayanwarrior_long.png) ![Forbidden Forest](https://www.ticketfairy.com/resources/images/client_logos/white/forbidden_forest.png) ![Papaya Playa Project, Tulum](https://www.ticketfairy.com/resources/images/client_logos/white/papaya_playa_project.svg) ![Grupo RosaNegra, Mexico](https://www.ticketfairy.com/resources/images/client_logos/white/grupo_rosanegra.png) ![LOCUS](https://www.ticketfairy.com/resources/images/client_logos/white/locus.png) ![Monstercat, Canada](https://www.ticketfairy.com/resources/images/client_logos/white/monstercat.svg) ![Pines Party](https://www.ticketfairy.com/resources/images/client_logos/white/pines_party.png) ![Looloo Studio, CDMX](https://www.ticketfairy.com/resources/images/client_logos/white/looloo.png) ![Mandala Club, Singapore](https://www.ticketfairy.com/resources/images/client_logos/white/mandala_club.png) ![Soundtuary, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/soundtuary.png) ![Sun and Bass, Sardinia](https://www.ticketfairy.com/resources/images/client_logos/white/sun_and_bass.png) ![The Kazbah](https://www.ticketfairy.com/resources/images/client_logos/white/kazbah.png) ![Rakastella, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/rakastella.png)      $300M+ in tickets sold

From 50-person workshops to festivals of 100,000 and more

  Built for Nightclubs Festivals & Concerts DJ shows Conferences & Summits Food & Drink Events Comedy & Theater Corporate & B2B Events Beach clubs Sports & Esports Attractions & Tours Nonprofits & Fundraisers

Who pays the fee

## One ticketing fee on every plan

Your buyers pay one ticketing fee on each paid ticket, and it already covers card processing, the VAT or GST on the fee and customer service for them.

- It is the same on every plan, and free tickets carry no fee.
- On a paid plan you can add your own fee on top and keep it, and Ticket Fairy's ticketing fee, after payment processing, reduces your plan bill.

- **Buyers pay the fee** Your buyer pays $55.00 for a $50.00 ticket, and you keep the whole $50.00. This is the default.
- **Or you can show one all-in price** You can include the fee in your ticket price, so buyers see one price with nothing added at checkout.
- **Or you can add your own fee and keep it** On a paid plan you can add your own fee on top of Ticket Fairy's ticketing fee, as a percentage, a fixed amount or both, and you keep your own fee from the first ticket. Your buyers see one ticketing fee at checkout.
- **Free tickets carry no fee** You and your attendees pay nothing on free tickets, on every plan.

**Memberships** Ticket Fairy keeps 5% of each subscriber payment, plus card processing. There is no monthly fee, and no fee on free tiers, free trials, free months or the free entry subscribers use. [See how fans subscribe and what they get](https://www.ticketfairy.com/features/memberships)

  Fees by ticket price

## Your ticket price and the fee

Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank installments and custom agreements may change the total.

You can start with no setup or required monthly fee. When buyers pay the ticketing fee, you receive the ticket price you set.

  Choose your country:

### Your country and ticket price set the fee

Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.

    🎟️

You and your attendees pay no fees on free tickets

    📊

Tickets under $20 carry one flat ticketing fee of $2.00

   💎

Tickets from $20 to $99.99 carry a ticketing fee of 10%

   💎

Tickets from $100 to $249.99 carry a ticketing fee of 9%

   💎

Tickets from $250 upwards carry a ticketing fee of 8%

All paid tickets have a minimum fee of $2.00. Our fees include payment processing and customer service for your ticket buyers.

### What your ticketing fee includes

**The ticketing fee covers payment processing and customer service for your ticket buyers, and every ticketing tool comes with no monthly fee.**

    **How it works:** Fees are added to ticket prices and paid by your buyers, so the platform is **effectively free for you** and you receive the full face value of your tickets. You can absorb the fees yourself instead if that works better for your event.

#### Core Features

- Unlimited events and tickets
- Mobile check-in app
- Real-time analytics dashboard
- Automated email confirmations
- Reserved seating (where applicable)
- Refund and exchange management

#### All Fees Include

- Your ticketing platform and event tools
- Standard card payment processing
- Multiple payment methods
- Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
- Campaigns and buyer referral rewards
- Social posts and buyer conversations (staff preview)

No setup fee or required monthly fee • By default, buyers pay the fee on top of your ticket price and you receive the full ticket price

### Ticket price, fee and buyer total

These examples show buyers paying the ticketing fee on top of your ticket price.

| Ticket Price | Ticketing fee, including processing | Customer Pays | You Receive |
| --- | --- | --- | --- |
| **FREE** | No fees | No cost | N/A |
| $10.00 | $2.00 | **$12.00** | $10.00 |
| $20.00 | $2.00 | **$22.00** | $20.00 |
| $50.00 | $5.00  (10.0%) | **$55.00** | $50.00 |
| $100.00 | $9.00  (9.0%) | **$109.00** | $100.00 |
| $200.00 | $18.00  (9.0%) | **$218.00** | $200.00 |
| $500.00 | $40.00  (8.0%) | **$540.00** | $500.00 |
| $1,000.00 | $80.00  (8.0%) | **$1,080.00** | $1,000.00 |
| $2,000.00 | $160.00  (8.0%) | **$2,160.00** | $2,000.00 |

The calculator shows the standard ticketing fee, not your event profit. Your event costs, refunds and any referral rewards you offer are not included in this figure.

[See the ticketing fee in every country](https://www.ticketfairy.com/pricing/fees)

## You can compare every fee side by side

You can see what your buyers pay for the same ticket on each platform, with every fee and feature side by side and each fact taken from that company's own pages. [Compare Ticket Fairy's price with other platforms](https://www.ticketfairy.com/pricing/compare) or [compare features, payouts and event workflows](https://www.ticketfairy.com/compare).

- [DICE vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-dice)
- [Universe vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-universe)
- [Humanitix vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-humanitix)
- [Skiddle vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-skiddle)
- [Resident Advisor vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-resident-advisor)

Trusted by event organizers worldwide

## What our customers say

1. ![Jorge Perdomo, Creator, The Fluffy Cloud](https://www.ticketfairy.com/resources/images/landing/v7/jorge-perdomo-240.jpg)   **Jorge Perdomo** Creator, The Fluffy Cloud   Independent dance music event series - US & Mexico     
   ![An event by The Fluffy Cloud ticketed with Ticket Fairy](https://www.ticketfairy.com/resources/images/landing/v7/fluffy-cloud-event-720.jpg)

   > I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, **helped me sell more tickets**.

   Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.

   A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
2. ![Dan Burner, Festival Director, Chalfest](https://www.ticketfairy.com/resources/images/landing/v7/dan-burner-240.jpg)   **Dan Burner** Festival Director, Chalfest      
   > Chalfest has used Ticket Fairy since we began in 2017.

   We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help.

   The functionality of the system is really great too and we have certainly benefited from recent upgrades and features.
3. ![David Todd, Managing Director, Towerhouse Global](https://www.ticketfairy.com/resources/images/landing/v7/david-todd-240.jpg)   **David Todd** Managing Director, Towerhouse Global     
   > Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing.

   Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us.

   It's a true partnership, and one we value highly.
4. **Ami Patel** Patron Council, Bhaktivedanta Manor - ISKCON Watford      
   > Working with Ticket Fairy has been an exceptional experience from start to finish.

   Their team is not only highly knowledgeable, but genuinely invested in the success of your events. The level of support and responsiveness they provide goes far beyond what we've experienced with other ticketing platforms.

   What really stands out is the power and flexibility of their backend system, giving us a level of control and customisation that's hard to find elsewhere.

   Most importantly, there's a real human touch to everything they do. You're not just another client. The team takes the time to understand your needs and consistently goes above and beyond to deliver solutions.
5. **Elisha Burner** Gather + Grow    
   > Using Ticket Fairy for our events is a great experience.

   The platform is very user-friendly and made navigating through ticket setup and management a breeze. We especially appreciated how responsive their staff were. Every question or issue was addressed promptly and professionally.

   Plus, their fees are reasonable, which made it even easier to stick to our budget. Highly recommended for anyone organising events!
6. **Majahuitas** Exclusive events venue      
   > Ticket Fairy has transformed how we manage events at Majahuitas.

   The platform is user-friendly, efficient, and has helped us boost ticket sales while simplifying operations.

   Their promotional tools and excellent support make them the perfect partner for managing exclusive events.

## You choose how you get paid

Deposits fall due long before doors open. With daily ticket income, you can pay venue, production and supplier bills as they arrive.

- You can be paid daily as tickets sell.
- When Ticket Fairy processes your sales, you are paid after the event.

*On your own connected Stripe account, where your country supports it, you can be paid daily. When Ticket Fairy processes your sales, you're usually paid 10 to 15 business days after the event. Where there are chargebacks or cancellations, funds can be held for the chargeback window.*

Customers pay the way they like

  Cards and wallets

- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay

   Pay over time

- Klarna
- Afterpay
- Affirm

## Questions before you choose a plan

### Questions before you choose a plan

#### What if I only sell a handful of tickets?

You can stay on Free with no monthly fee, whatever your ticket sales.

- Buyers pay the standard fee on paid tickets, and free tickets carry no fee.
- A paid plan is there when you want more Fai marketing work, your own domains or your own ticketing fee.
- From your first paid ticket, Ticket Fairy's fees after payment processing reduce that plan bill.

#### Can I add my own ticketing fee on top and keep it?

Yes, on any paid plan.

- You can add your own fee on top of Ticket Fairy's ticketing fee, as a percentage, a fixed amount or both in each currency.
- You set it once for your brand and can change it for any event.
- You keep your own fee from the first ticket.
- Ticket Fairy's ticketing fee stays Ticket Fairy's, and after payment processing it reduces your plan bill.
- Your buyers see one ticketing fee.
- Where fees show on top of the price, the whole ticketing fee is capped at twice the standard fee.
- Where the law asks for one all-in price, the fees are included in your ticket price.

#### What happens when the Pro trial ends?

Pro continues at $20 a month unless you cancel or switch to Free first. Ticket Fairy reminds you by email and in your dashboard 3 days before the first charge, and you can cancel at any time. The trial lasts 30 days, needs a card and includes $50 of Fai usage.

#### What does a paid plan add?

Every paid plan has the same tools and limits: unlimited websites on your own domains, live Concierges, Concierge sources, custom Fai skills and team members.

- Voice and background work, cross-brand reports, your own ticketing fee, group bookings and On-Sale Replay are included.
- Prices, included usage and included brand counts differ.
- Each plan includes Fai usage equal to its monthly list price.
- Business includes three brands sharing one usage balance.
- Capacity for three text numbers does not include rental: each number has its own monthly charge.
- Metered work still uses your usage.
- Existing included email allowances and agreed terms apply first.
- Marketing emails you send draw from your shared usage balance.
- You keep your contacts at no charge.
- Event information and order messages keep their existing terms.
- Social and Ads are available to Ticket Fairy staff only, pending network approvals.

#### Do you charge per seat or per user?

No. Every plan includes unlimited team members at no extra cost, plus unlimited door staff and promoters.

#### What do I get without paying a monthly fee?

On Free you can sell tickets, scan them at the door, run your box office, promoters and resale, market your events, build your website, answer buyers in the Support Inbox, read your sales reports and plan every event in the Event Operating System, with contracts, e-sign, advancing, ticket holds and offers, all with no monthly fee.

- Your buyers pay the ticketing fee on paid tickets, or you can include it in your ticket price.
- You also get unlimited team members and Fai with limited usage.
- Fai's help with your events, tickets, orders and reports never uses your plan's usage.
- On Free, you can create and test your Concierge privately in the dashboard.
- Publish it for buyers on a paid plan.
- Ticket Fairy still answers ticket questions at no charge.

#### Will I ever get a usage bill after the fact?

No.

- Usage is prepaid, so you never get a usage bill after the fact.
- Your plan, and your own text number if you have one, are separate monthly charges.
- When your included usage runs out, the work that uses it pauses until you add more, by hand or with automatic top-ups capped at an amount you set each month, $100 unless you change it.
- Your Plan page shows the usage you have left as you use it, and a plan limit never stops a ticket sale, a check-in, a refund or a message to your buyers about their orders.

#### Does Fai cost me anything for ticketing work?

No.

- Fai's help with your events, tickets, orders and buyers, and your sales and door reports, never uses your plan's usage, on any plan.
- On a paid plan it has no cap, and on Free it is limited.
- Other work, such as drafting campaigns and content, production work in the Event Operating System and Concierge answering your buyers, draws on your plan's usage.

#### Can I put the ticketing fee on my buyers?

Yes. By default your buyer pays the ticketing fee at checkout, so you receive your whole ticket price. You can include the fee in your ticket price instead, event by event.

#### What does Ticket Fairy charge on memberships?

Ticket Fairy keeps 5% of each subscriber payment, plus card processing. There is no monthly fee, and no fee on free tiers, free trials, free months or the free entry subscribers use.

#### What else will I pay apart from the ticketing fee?

The ticketing fee already covers card processing, the VAT or GST on the fee and customer service for your buyers, and there is no setup fee, no fee on your payouts and no fee on your ad spend. A paid plan and any usage pack you choose are paid up front, so you never get a bill after the fact.

#### What happens if I go over my plan's limits on on-sale day?

Your fans can always buy, check in and get refunds, and you can always message buyers about their orders, whatever your plan. When your usage runs out, marketing texts and voice calls pause until you buy a pack, by hand or with an automatic top-up you cap each month.

#### Does Fai act without asking me?

Fai asks for your approval before she changes your events, orders or money. An agent you set to run on its own asks too. Fai can only do what the role of the person she works for allows, and you can switch Concierge off at any time.

#### Am I locked into a contract, or can I cancel any time?

No.

- You can pay for your plan monthly or yearly, and paying yearly saves 15%.
- You can stop at the end of the period you have paid for.
- Free, Pro, Max, Max 200 and Business have no price lock.
- You sign an agreement only if you choose a term in return for a lower ticket fee.
- Enterprise can lock in negotiated ticket fees for an agreed term.

#### When do I get my ticket money?

You can be paid daily on your own connected Stripe account, where your country supports it. When Ticket Fairy processes your sales, you are usually paid 10 to 15 business days after the event ends. Where there are chargebacks or cancellations, funds can be held for the chargeback window. Your plan never changes when you are paid.

#### Will my plan give me less later?

No. Ticket Fairy never reduces the usage your plan includes while you subscribe to it. When AI work gets cheaper, Ticket Fairy lowers the price of the work or adds to what your plan includes, and tells you.

#### How much work is it to move my events over?

You can create a free account and build a test event before you commit. The Ticket Fairy team can set up your events and branding and train your team, timed around your on-sale date.

#### Can I use Ticket Fairy if my venue makes me sell on another ticketing site?

Yes.

- You can use the Event Operating System, websites, Support Inbox, Concierge and Fai while another platform sells your tickets.
- The published plans apply, including Free.
- Ticketing fees from another platform do not reduce your Ticket Fairy plan bill.
- If you choose to move ticketing after your contract ends, Ticket Fairy's fees on those sales, after payment processing, reduce your plan bill.
- Social and Ads are available to Ticket Fairy staff only, pending network approvals.

#### Is it cheaper than Eventbrite or DICE?

It depends on your ticket price, so it helps to compare the same ticket.

- In the US, on a $50 ticket your buyer pays $5 in fees on Ticket Fairy, with card processing included.
- Eventbrite's published US fees on the same ticket come to $5.20: a $3.64 service fee plus $1.56 payment processing.
- DICE's published US service fee comes to $6.50.
- The comparison pages show every source.

[Read every pricing question](https://www.ticketfairy.com/pricing/questions)

## Start selling tickets online

Create your account with no card needed. Build a test event first, explore the tools and go on sale when you are ready.

You can sell tickets on Free with no monthly fee

You can start selling tickets straight away

Card processing is included in the ticketing fee

   [Get started free](https://manage.ticketfairy.com/registration)

No credit card required

The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners.

Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners.

---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)