Haunted Attraction Ticketing Platform | Halloween Event Management Software

Our timed entry system allows you to divide your operating hours into specific entry windows (typically 15, 30, or 60 minutes). Each time slot has its own capacity limit that you control based on your attraction's throughput. Visitors select their preferred entry time during purchase and receive tickets valid for that specific window. This approach delivers several critical benefits for haunted attractions: 1) Eliminates long, unpredictable wait lines that frustrate customers, 2) Ensures steady, manageable flow throughout your attraction, 3) Prevents bottlenecks and overcrowding that diminish scare quality, 4) Allows for premium pricing during peak hours (like 8-10pm on weekends), and 5) Creates urgency as popular time slots fill up. Our system includes buffer settings to prevent late arrivals and comprehensive management tools for modifying capacity limits in real-time as operational needs change.

Yes, our platform is specifically designed to handle complex multi-attraction haunted venues like scream parks. You can create individual tickets for each attraction with separate timed entry slots and capacity limits tailored to each experience's throughput. More importantly, you can easily build combination packages that bundle multiple attractions at discounted rates, encouraging visitors to experience more of your venue. The system allows for sequential timed entry (where visitors progress through attractions in a specific order with appropriate time buffers), or flexible entry where visitors choose their own adventure. For VIP and Fast Pass options, you can create premium ticket tiers that provide expedited entry across all attractions. Each attraction can have its own check-in station using our mobile scanning app, or you can implement a centralized check-in with different colored wristbands for various ticket types.

Unlike generic ticketing platforms that require annual contracts, our system is designed for the seasonal nature of haunted attractions. You only pay for the platform when you're actively selling tickets, making it perfect for operations that run primarily during the Halloween season. Our setup process is streamlined for quick implementation, allowing you to launch your ticketing in days, not weeks. Year after year, your customer data is retained, enabling you to market directly to previous attendees when your next season approaches. The platform includes tools for early-bird pricing, returning customer discounts, and pre-sale access that help you generate revenue months before your attraction opens. Many of our haunted attraction clients begin selling tickets in August for their October operations, creating valuable early cash flow. For year-round haunted attractions, we offer flexible plans that accommodate both high-volume Halloween periods and quieter off-season operations.

Our platform provides comprehensive support for premium ticket tiers that are crucial for maximizing revenue at haunted attractions. You can create multiple ticket levels with different benefits, such as: 1) Fast Pass/Skip-the-Line access with dedicated entry points, 2) RIP/VIP packages with exclusive experiences or behind-the-scenes tours, 3) Premium time slot access for the most desirable hours, 4) Front-of-line privileges that bypass regular queues, and 5) Add-on upgrades that can be purchased with standard tickets. The system allows for capacity control at each tier, ensuring you maintain the right balance between standard and premium attendees. You can dynamically adjust pricing based on demand, gradually increasing Fast Pass prices as regular tickets sell out. Our mobile scanning app clearly indicates ticket type to staff, making it easy to enforce different entry privileges. Premium tickets can also include additional benefits like free parking, commemorative merchandise, or special photo opportunities - all managed through the same platform.

Our Entry Fairy scanning app is specifically optimized for challenging environments like haunted attractions. The app uses advanced QR code scanning technology that functions effectively in low-light conditions typical of haunted venue entrances. The scanner activates the phone's flashlight automatically when needed, illuminating the ticket for successful scanning. For extremely dark environments, we recommend setting up a small lighting solution at the scanning station - even minimal lighting is sufficient for our system to function reliably. The app includes an offline mode that continues to work in remote locations with poor connectivity, syncing data when connection is restored. Many haunted attractions in rural areas with limited cell service rely on our offline capabilities. The app is available for both iOS and Android devices, turning any smartphone or tablet into a professional scanning station. For high-volume entrances, multiple scanners can work simultaneously, all syncing in real-time to prevent duplicate entries. The system processes 20+ scans per minute, keeping lines moving quickly even during peak periods.

Our platform includes comprehensive marketing tools specifically effective for haunted attractions: 1) Viral Referral System - Incentivizes customers to share your event with friends in exchange for discounts or rewards, creating organic word-of-mouth promotion, 2) Email Marketing - Built-in tools to create and send professional email campaigns to past customers and new leads, 3) Social Media Integration - One-click sharing options and social proof elements that amplify your reach, 4) Promotional Codes - Create unlimited discount codes for partnerships, influencers, and special promotions, 5) Abandoned Cart Recovery - Automatically email visitors who begin but don't complete ticket purchases, 6) Early Bird & Flash Sale Tools - Create time-limited offers to drive immediate sales, 7) Waiting List Management - Capture interest from potential visitors even when tickets are sold out, 8) Customer Database - Build a valuable audience list you own, with detailed demographics and purchase history, and 9) Custom Landing Pages - Create dedicated ticketing pages for different marketing channels. These tools help haunted attractions build anticipation, drive pre-sales, and maximize attendance throughout their operating season.

Yes, our platform offers seamless merchandise integration for haunted attractions, which can significantly increase your per-visitor revenue. You can sell themed merchandise as add-ons during the ticket purchase process, including: 1) T-shirts, hoodies, and apparel with your haunt's branding, 2) Commemorative items like posters, shot glasses, or pins, 3) Premium light-up or interactive merchandise that enhances the experience, 4) Photo packages that capture visitors' reactions during scares, and 5) Digital souvenirs like downloadable content or exclusive videos. The system allows for inventory management of merchandise items, so quantities automatically update as sales occur. You can offer merchandise bundles with tickets at a discount compared to on-site prices, encouraging advance purchases. For fulfillment, you can choose between shipping items to customers or setting up a convenient on-site pickup location. Many haunted attractions find that pre-sold merchandise creates an additional revenue stream and reduces the stress on their on-site merchandise booths during peak hours.

Our dynamic pricing capabilities are particularly valuable for haunted attractions, where demand varies significantly by date, time, and as Halloween approaches. You can implement several effective pricing strategies: 1) Date-Based Pricing - Charge premium rates for peak nights (typically Fridays/Saturdays near Halloween) while offering discounts for less popular dates to drive attendance, 2) Time-Based Pricing - Set higher prices for prime-time slots (usually 8-10pm) and reduced rates for early or late hours, 3) Demand-Based Automation - Automatically increase prices as ticket inventory decreases or as the event date approaches, creating urgency, 4) Early Bird Discounts - Reward advanced purchases with special pricing that gradually increases as Halloween nears, and 5) Last-Minute Premium - Implement surge pricing for day-of purchases when demand is high. The system provides complete flexibility to adjust pricing in real-time based on sales patterns. Many haunted attractions have increased their overall revenue by 15-25% by implementing strategic dynamic pricing through our platform, maximizing returns on their most desirable dates and times while ensuring steady attendance throughout their operating season.

Our implementation process is streamlined specifically for seasonal haunted attractions that need to launch quickly. Most haunts can be fully operational on our platform within 3-5 days. The setup process follows these steps: 1) Initial Consultation (Day 1) - We discuss your specific haunt configuration, ticket types, pricing strategy, and technical requirements, 2) Account Setup (Day 1-2) - Your branded ticketing portal is created with payment processing integration, 3) Attraction Configuration (Day 2-3) - We help you set up your timed entry slots, capacity limits, ticket types, and any add-ons or merchandise, 4) Testing & Training (Day 3-4) - Your team tests the system and receives training on the administrative dashboard and scanning app, and 5) Launch (Day 4-5) - Your ticketing goes live and begins selling to the public. For haunts with extremely urgent needs, we offer expedited setup that can be completed in as little as 48 hours. We've successfully onboarded haunted attractions even in mid-season when their previous ticketing systems failed, ensuring no disruption to their operations during critical Halloween periods.

We understand that haunted attractions operate during unconventional hours and require reliable support when they're open. Our support services include: 1) Extended Evening Hours - During the Halloween season, our support team extends coverage specifically for night-time haunted attraction operations, 2) Dedicated Priority Support - Haunted attractions receive expedited response times during their active season, 3) Emergency Hotline - A direct number for critical issues that need immediate resolution, 4) Pre-Opening Checks - Optional system verification before each operating night begins, 5) On-Site Support - For large operations, we can provide in-person technical staff for opening weekend or peak nights (additional fee applies), 6) Comprehensive Training - Thorough preparation for your staff, including scanning procedures and troubleshooting, and 7) Backup Procedures - Documented contingency plans for any technical issues. Many of our haunted attraction clients report that our responsive support during their busiest nights has been crucial to their successful operations. We treat your haunted attraction's operating hours as mission-critical time, recognizing that technical issues must be resolved immediately when you have lines of eager customers waiting to experience your haunt.

Our pricing model is particularly advantageous for seasonal haunted attractions. We use a simple per-ticket fee structure with no setup costs, monthly minimums, or annual contracts. The fee is typically added to the ticket price and paid by the customer (similar to how sites like Eventbrite work, but with specialized features for haunted attractions). This approach means: 1) No upfront costs to launch your ticketing, 2) No charges during your off-season months, 3) Fees directly proportional to your success - you only pay when you're selling tickets, 4) All features included - no extra charges for premium capabilities like timed entry or the mobile scanning app, and 5) Competitive rates that decrease for high-volume haunted attractions. Your ticketing revenue is typically transferred to your account 7-10 days after each sale (with options for more frequent transfers available). For large haunted attractions, we offer custom enterprise pricing with reduced per-ticket rates. We're happy to provide a detailed quote based on your expected ticket volume and average price point - most haunts find our total cost significantly lower than other specialized ticketing solutions.

Yes, our platform offers comprehensive group sales capabilities essential for haunted attractions. You can easily create and manage: 1) Volume Discounts - Automatic price breaks when purchasing multiple tickets (e.g., "Buy 4+ tickets, save 10%"), 2) Group Packages - Special bundles designed for corporate events, birthday parties, or school groups, 3) Private Buyouts - Exclusive time slots where the entire attraction is reserved for a single group, 4) Tour Operator & Reseller Portals - Custom access for third-party vendors selling your tickets, 5) Group Reservations - Hold blocks of tickets without immediate payment for corporate clients, 6) Group Check-in - Streamlined process for handling large arrivals, and 7) Custom Group Experiences - Special packages with added features for birthdays or special occasions. Many haunted attractions find that group sales represent 20-30% of their total revenue. Our system makes it easy for group organizers to coordinate purchases, select appropriate time slots, and manage their attendee list. For larger groups, you can assign a dedicated entry time or create exclusive experiences outside normal operating hours, maximizing both your capacity utilization and revenue opportunities.