--- title: "Mobile Tickets and QR Code Ticket Sales - Ticket Fairy" description: "Buyers get QR code tickets by email and in their account. Walk-ups buy from a QR code on a poster or at the door with Apple Pay or Google Pay." canonical: "https://www.ticketfairy.com/features/check-in-and-box-office/mobile-tickets-and-quick-buy" --- # Send tickets instantly, and sell to walk-ups from a poster Buyers get their tickets by email and in their account. A quick-buy QR code on a poster lets walk-ups buy with Apple Pay or Google Pay, no account needed. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Tickets by email and in their account - Old codes refused after a refund or transfer - Walk-ups buy by scanning a QR code - **25,000+** events powered - **10M+** tickets issued - **10+** countries - **20%** more tickets from referral rewards ## Send buyers their tickets the moment they pay Each buyer's confirmation email carries their tickets as PDFs, each with its QR code, ticket type and the ticket holder's name. The same tickets wait on the order in the buyer's account. You can add your own words to the confirmation email, such as the door time, the age limit and how to get home, and send buyers' replies to an address your team reads, so the usual questions are answered before buyers need to ask. The ticket PDF itself can carry your directions, the entrance to use and what to bring, and a camping, VIP or parking ticket type can have words of its own. The ticket a buyer shows at the door then tells them what they need to know on the way there. Buyers who prefer paper download the PDF from their order and print it. Your door team scans a printed code the same way as one on a phone. - **Tickets by email**: a PDF with a QR code for each ticket - **In their account**: the same tickets on the buyer's order - **Custom email text**: door times, rules and how to get home - **Reply-to address**: buyers' replies go to your team - [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email) - [Send door times, directions and secret venue reveals](https://www.ticketfairy.com/features/emails-to-buyers/confirmation-and-ticket-emails) ![Ticket Fairy Confirmation Email card with custom text about door times and travel, and a reply-to address](https://www.ticketfairy.com/embeds/posters/marketing-confirmation-email--custom-text.png) ## Get a missing ticket back to the buyer in a minute When a buyer says their tickets never came, it is often a typo in the email address. Your box office or support team finds the order and corrects the name or email address on the ticket. They send the same tickets again to the address the buyer gives. The QR code stays the same, so a ticket already printed or saved to a phone still scans. A resend goes to the address you enter for that one send and leaves the order as it was. If you edit the ticket instead, the new address stays on it. Fai, the AI teammate in your dashboard, can find a buyer's order and tell you its tickets, their state and the address on them, so you know what was sent before you send it again. - **Resend**: the same tickets to any address you enter - **Edit Ticket**: the name and email on one ticket - **Same code**: a printed or saved ticket still scans - [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/guides/resend-tickets-and-fix-a-buyers-details) - [Find any buyer's order and sort it out yourself](https://www.ticketfairy.com/features/orders-refunds-and-resale/find-and-fix-orders) ![Ticket Fairy Resend Confirmation dialog with the buyer's email address filled in](https://www.ticketfairy.com/embeds/posters/marketing-order-resend--resend-confirmation.png) ## Let in the person who holds the ticket now When a buyer refunds, resells or passes on a ticket, its old QR code is refused at the door. That holds whatever their phone or printout still shows. The Entry Fairy app tells your door team why in plain words, and the new ticket holder's ticket scans. The person who holds the ticket now gets in, and a screenshot of a refunded ticket gets nobody through. - **Old codes refused**: refunded, resold and passed-on tickets - **The reason shown**: in plain words for your door team - **New holder admitted**: the ticket they hold now scans - [Get spare tickets to fans at face value](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) - [Get your crowd in fast on your team's own phones](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) ![Ticket Fairy Edit Ticket dialog with the ticket holder's name, email address, ticket type and status](https://www.ticketfairy.com/embeds/posters/marketing-order-resend--edit-ticket.png) ## Turn any poster into a box office A quick-buy link can cover the whole event, one ticket type or one add-on, and you can download its QR code ready for your printer. It works on posters and flyers, the table at the door, the bar or a sign by the entrance, and the link itself fits in a message or a post. A buyer scans it with their phone camera and opens a checkout with the ticket already chosen. Each link can have a label your team recognizes, such as the poster run or the venue it is on, so you always know which code is which. The list shows whether each link is on sale, so your team knows which codes to take down. - **Create link**: for the whole event, a ticket type or an add-on - **Show QR**: download it as a PNG or an SVG - **Copy link**: the same checkout in a message or a post ## Let walk-ups pay in one tap on their own phone A link for one ticket type opens a checkout with that ticket already chosen. The buyer picks how many, enters their email address and pays. Apple Pay and Google Pay fill in the billing details, and a card works too. Nobody creates an account or a password, and the buyer receives their ticket by email like any other order on your event. A whole-event link shows your ticket types and add-ons with a running total, so buyers can put together their own order. Each sale arrives as an order on your event, on your Orders page and in your sales reports. Its ticket scans in the Entry Fairy app straight away. - **Apple Pay and Google Pay**: one tap, with the billing details filled in - **Email address only**: no account and no password - **Whole event**: all ticket types and add-ons, with a running total ## Sell drinks packages and upgrades from the bar A link can point at an add-on or at a ticket type you keep off your public event page, so only the people who scan the code can buy that drinks package, [VIP upgrade](https://www.ticketfairy.com/event-ticketing/merchandise-integration-ticketing) or late-night pass. A [promo code](https://www.ticketfairy.com/event-ticketing/event-promo-codes) on the link applies its discount at checkout. An expiry date suits a flash offer or a one-night poster, and you can switch the link off when the offer ends. You set the quantity a buyer starts with and the most they can buy in one go, so a two-for-one offer opens at two. Active switches a link off and on again, and the QR code you printed works as before once it is back on. - **Add-ons and hidden ticket types**: offers only the people who scan can buy - **Promo code**: a discount that applies at checkout - **Expires at and Active**: an offer that ends when you choose - [Earn more per buyer with extras they want](https://www.ticketfairy.com/features/add-ons-and-upsells) - [Win group bookings and partner sales with better prices](https://www.ticketfairy.com/features/promo-codes-and-discounts) ## Shorten your door queue with walk-ups buying on their own phones With a quick-buy QR code at the entrance, walk-ups buy on their own phones while your door team keeps scanning. Buyers who would rather pay your team buy from the box office in the Entry Fairy app. They pay in cash, or tap their card or pay with Apple Pay or Google Pay on your team's phone. Both kinds of sale arrive as orders on your event, so each ticket scans the moment it is bought. Fai can give you a checkout link for a message, one that opens with a ticket type and quantity already chosen. She can also change the words printed on your tickets, and shows you each change before she saves it. - **Walk-up sales on their phone**: while your door team scans - **Box office alongside**: cash and card sales in the scanning app - **Checkout links from Fai**: a ticket type and quantity already chosen - [Get your crowd in fast on your team's own phones](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) ## How you can use mobile tickets and quick-buy codes - ### A club night with a street poster run The promoter prints a quick-buy code for general admission on each poster, each run with its own label. Passers-by buy in a few taps with Apple Pay, and once the link expires on the night, the list shows which posters to take down. - ### A festival with camping and parking Camping and parking ticket types carry their own collection directions on the PDF, and buyers keep their tickets on their phone. At the gate, the door team scans phones and printed PDFs alike. - ### A venue bar selling upgrades A table card at the bar carries a quick-buy code for a hidden VIP upgrade ticket type. Guests buy the upgrade on their own phones during the show, and the bar team never takes a payment. - ### A theater run with gifted tickets A buyer passes a ticket to a friend for Saturday's show. The friend's new ticket scans and the door team refuses the buyer's old ticket with the reason shown. Only one person gets the seat. - ### A conference box office desk A delegate says their tickets never arrived. The box office team corrects a typo in the email address on the ticket and resends it. The delegate walks in with the same code a minute later. [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## How It Looks in Your Dashboard - ![Ticket Fairy Ticket Settings card with directions, the entrance and door times in the ticket PDF text box](https://www.ticketfairy.com/embeds/posters/marketing-tickets--event-ticket-pdf-text.png) *Your directions and door times can print on the ticket PDFs for the event.* - ![Ticket Fairy ticket type form with camping wristband collection text for the ticket PDF and the date hidden](https://www.ticketfairy.com/embeds/posters/marketing-tickets--ticket-type-pdf-text.png) *A camping ticket can have its own collection directions, with the date hidden on it.* ## Set It Up Step by Step - [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email) - [Print venue directions and entry details on your tickets](https://www.ticketfairy.com/guides/print-venue-directions-and-entry-details-on-your-tickets) - [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/guides/resend-tickets-and-fix-a-buyers-details) ## Questions About Mobile Tickets and Quick-Buy ### Mobile tickets #### Does a buyer need to sign in to show their ticket? No. The QR code in the email and the PDF both scan without the buyer signing in. #### Does a resend make new tickets? No. The same codes go out again. A buyer who finds the first email later can use either one, and the door sees one ticket. To resend, you need an owner, admin, Support or Limited Support login on the event. #### Do buyers need an account to buy from a QR code? No. A buyer enters their email address and pays. Their ticket arrives by email, the same as any other order on your event. #### How do quick-buy buyers pay? With Apple Pay, Google Pay or a card, on events that take payments through Stripe. On an event paid through another payment processor, and for a free ticket type, the link opens your normal checkout for that event. #### Does quick-buy ask for the buyer's date of birth or phone number? No. Quick-buy checkout skips the phone number and date of birth even when your event normally asks for them. For an event with an age limit, check ID at the door. #### Can I use a quick-buy link for reserved seats? No. A quick-buy link sells general admission ticket types and add-ons. Buyers choose seats on your event page. #### What happens when a link expires or I switch it off? Buyers who scan the code no longer reach checkout. Move the expiry date or switch the link back on to start selling again, and the QR code you printed works as before. #### Where do quick-buy sales show? Each sale is an order on your event, on your Orders page and in your sales reports. Its ticket scans at the door like any other. Links for a whole brand are on the brand's QR Quick-Buy Links page. Links for one event are on the same page of that event. ## Explore More of Ticket Fairy - ### [Door scanning](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) Your door team scans tickets on their own phones with Entry Fairy. Each ticket type gets its own re-entry rules, door times and wristband, and you see arrivals live. - ### [Wallet passes](https://www.ticketfairy.com/features/check-in-and-box-office/apple-and-google-wallet-passes) Your buyers can add their tickets to Apple Wallet or Google Wallet. Each pass carries your brand and updates when you change the event or a ticket changes hands, and an Apple Wallet pass shows on the buyer's lock screen at the venue on the day. - ### [Confirmations & venue](https://www.ticketfairy.com/features/emails-to-buyers/confirmation-and-ticket-emails) Buyers get answers before they ask. Your door time, rules and travel go into the confirmation email, every ticket holder hears about a secret venue when you choose, and your regular emails stay ready as templates. - ### [Find & fix orders](https://www.ticketfairy.com/features/orders-refunds-and-resale/find-and-fix-orders) You find an order from one detail, resend tickets or correct a ticket holder, and change a ticket type, time slot or seat, so buyer questions get answered fast. Notes on each order keep your team in step. - ### [Resale & waiting lists](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) Fans resell tickets and add-ons at face value or gift them to friends. Returned tickets go to your waiting list, and each new holder gets their own barcode. [Back to **Check-in & box office**](https://www.ticketfairy.com/features/check-in-and-box-office) [Next **Wallet passes**](https://www.ticketfairy.com/features/check-in-and-box-office/apple-and-google-wallet-passes) See how the Ticket Fairy [event ticketing platform](https://www.ticketfairy.com/event-ticketing/) helps you sell more tickets, with every feature, the pricing and the support you get. ## Start Selling Tickets Online Create a free account and build a test event before you commit. Set up your tickets, explore referral rewards and go on sale when you are ready. Unlimited events with no monthly fee Start selling tickets immediately Tickets, door and website tools on every plan, Free included [Get Started](https://manage.ticketfairy.com/welcome) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)