Ticket Fairy
Event Ticketing
Large Event Ticketing Platform

Large Event Ticketing Platform | Enterprise-Grade Event Management España

Enterprise-Grade Ticketing Platform for Major Events & High-Volume Sales

Scale with Confidence: Reliable, Secure, and Feature-Rich for Attendee Counts from Thousands to Millions

High-Performance Infrastructure: Handles peak loads of 100,000+ concurrent users
Rapid On-Sale Management: Process thousands of transactions per minute
Multi-Entry Point Coordination: Manage complex venues with unlimited entry gates
Advanced Box Office Controls: Sophisticated access management for large staff teams
Enterprise Security Standards: SOC2 compliance, DDoS protection, and fraud prevention
Dedicated Account Management: Personalized support for your large-scale events

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Sin costos de configuración ni suscripción requerida

$450+ Million de Entradas Vendidas para Eventos Increíbles in España and en Todo el Mundo

Enterprise-Class Features for Large-Scale Events

Scalable Infrastructure

High Concurrency Support: Handle 50,000+ simultaneous ticket purchases
Auto-Scaling Architecture: Dynamic resource allocation during peak demand
Distributed Database: Multi-region redundancy prevents data loss
Queue Management: Fair purchase experience during high-demand releases

Complex Venue Management

Multi-Stage Coordination: Manage events with unlimited areas or stages
Advanced Seating Charts: Interactive maps for 100,000+ seat venues
Staggered Entry Times: Control crowd flow with timed access tickets
Tiered Access Control: Sophisticated permissions across sections

Success Stories: Major Events Powered by Ticket Fairy

Global Music Festival Series

A renowned international festival organizer switched to Ticket Fairy after experiencing multiple crashes with their previous provider during peak on-sales:

97% Faster Sell-Out Time

"Our previous platform would crash every time we launched tickets for our 85,000-capacity festival. With Ticket Fairy, we sold 75% of our inventory in the first 20 minutes with zero technical issues. The seamless experience resulted in significantly fewer customer service complaints and a dramatic increase in customer satisfaction." - Festival Operations Director, WorldBeat Entertainment

Multi-Venue Convention Series

A major convention company needed a solution to manage simultaneous events across multiple venues in different cities:

43% Increase in Cross-Event Sales

"Ticket Fairy's ability to handle our complex, multi-venue requirements while providing unified analytics across all locations has transformed our business. The platform's high-volume capacity easily processed over 250,000 ticket purchases in a single weekend, with sophisticated cross-promotion features driving a significant uptick in multi-event attendance." - Operations Manager, GlobalCon Inc.

Comprehensive Tools for Major Event Success

Enterprise Operations

Role-Based Access Control: Granular permissions for large teams
Complex Payment Processing: Multi-currency with split settlements
Real-Time Inventory Management: Dynamic allocation across channels
24/7 Technical Support: Dedicated service for mission-critical events

Data-Driven Event Marketing

Advanced Analytics Dashboard: Comprehensive real-time reporting
Targeted Promotion Engine: Sophisticated audience segmentation
Multi-Channel Integration: Connect to all major marketing platforms
Viral Marketing Features: Increase reach through referral tracking

Powerful Capabilities for High-Volume Events

Performance Metrics That Matter

100,000+

Concurrent Users

5,000+

Transactions Per Minute

99.99%

Uptime Guarantee

500ms

Average Response Time

Entry Management Technology for Any Venue Size

Multi-Gate Scanning App: Process thousands of entries per minute
Offline Mode Operation: Continue check-ins without connectivity
Real-Time Attendance Tracking: Monitor venue capacity instantly

RFID Integration: Seamless connection with wristband systems
Facial Recognition Option: Contactless entry for VIPs
Fraud Detection System: Automatic alerts for suspicious patterns

Enterprise-Grade Reliability & Technical Infrastructure

Proven Reliability During High-Demand Scenarios

Our infrastructure is purpose-built for the most demanding ticketing scenarios in the industry:

99.99%

Platform Uptime SLA

350k+

Peak Concurrent Users

45k+

Transactions Per Hour

Geographic Regions

Technical Architecture Designed for Scale

Multi-Region Deployment: Load balanced across North America, Europe, and Asia-Pacific
Database Sharding: Horizontally scaled for unlimited capacity
DDoS Mitigation: Enterprise-grade protection against attacks

Auto-Scaling Architecture: Automatically adapts to traffic spikes
Real-Time Redundancy: Multi-zone failover with zero data loss
Predictive Capacity Planning: AI-driven resource allocation

Technical Case Study: Major EDM Festival On-Sale

Challenge: Process 85,000 tickets within first hour of on-sale with complex reserved seating and VIP packages

Technical Performance Metrics

Peak concurrent users: 187,500
Transaction rate: 12,450 orders processed per minute
Average response time: 320ms throughout peak period
Server load: 73% maximum utilization despite traffic spike
Error rate: <0.01% during entire on-sale period

"The system performed flawlessly during our most critical on-sale to date. We moved from constantly worrying about system crashes with our previous provider to focusing on marketing and customer experience instead." - Technical Director, Global Event Productions

Security Certifications & Enterprise Compliance

Security & Compliance Certifications

SOC 2 Type II Certified: Audited security controls verified by independent assessors

PCI DSS Level 1 Compliance: Highest standard for payment data security

ISO 27001 Certification: International standard for information security

GDPR & CCPA Compliant: Full adherence to global privacy regulations

Data Protection & Disaster Recovery

End-to-End Encryption: AES-256 encryption for all data at rest and in transit

Continuous Backup: Real-time replication across multiple secure locations

15-Minute RTO/RPO: Industry-leading recovery time and point objectives

Annual Penetration Testing: Regular vulnerability assessments by third-party security firms

Enterprise Service Level Agreements

Our Enterprise SLA Commitments

Service Level	Enterprise Commitment	Industry Standard
System Uptime	99.99% guaranteed	99.9% typical
Critical Issue Response	15 minutes (24/7/365)	4 hours (business hours)
Emergency On-Call Support	Dedicated engineer	Shared support queue
Issue Resolution Time	4 hours for critical issues	24+ hours typical
On-Sale Monitoring	Proactive with team on standby	Reactive to reported issues
Performance Monitoring	Real-time with alerts	Periodic checks
Compensation for Downtime	Automatic and proactive	By request only

Enterprise Support In Action

"During our annual festival series spanning 5 countries, we faced a payment gateway issue affecting European customers. The Ticket Fairy team detected the problem before we did, implemented a workaround within 7 minutes, and had a complete resolution within 35 minutes. Their 24/7 enterprise support team prevented what could have been a significant sales disruption." - Technical Operations Director, Global Events Company

Enterprise Integration Ecosystem

Comprehensive Enterprise Connectivity

Our platform seamlessly connects with your existing enterprise systems:

Enterprise Business Systems

ERP Systems: SAP, Oracle, Microsoft Dynamics, NetSuite

CRM Platforms: Salesforce, Microsoft Dynamics, HubSpot Enterprise

Business Intelligence: Tableau, Power BI, Looker, Qlik

Financial Systems: QuickBooks Enterprise, Xero, FreshBooks

Marketing & Operational Tools

Email Marketing: Mailchimp, Campaign Monitor, Marketo, Klaviyo

Analytics Platforms: Google Analytics, Mixpanel, Amplitude

Survey Tools: SurveyMonkey, Typeform, Google Forms

Partnership Platforms: Impact, Partnerstack, Tune

Enterprise API & Development Resources

REST API with 250+ Endpoints: Complete programmatic access to all platform features
Event Webhooks: Real-time system event notifications to your applications
SDKs Available: Official libraries for PHP, Python, NodeJS, .NET and Java

Custom Development: Dedicated engineering resources for enterprise clients
API Documentation: Comprehensive reference and integration guides
Developer Support: Dedicated technical assistance for your integration team

Enterprise Integrations & Platform Comparison

Seamless Enterprise Integrations

API-First Architecture: Comprehensive REST API for custom integrations

Financial Systems: Connect to enterprise accounting platforms

CRM Integration: Bidirectional sync with Salesforce, HubSpot, and more

Marketing Automation: Native connections to Mailchimp, Marketo, and others

Security & Compliance

PCI DSS Level 1 Compliance: Highest level of payment security

GDPR & CCPA Ready: Full compliance with global privacy regulations

SOC2 Type II Certified: Comprehensive security controls

DDoS Protection: Advanced mitigation against distributed attacks

Large Event Platform Comparison

Feature	Traditional Ticketing Platforms	Ticket Fairy Enterprise
Concurrent Users	5,000 - 20,000	100,000+
Peak Transaction Rate	500 - 1,000/min	5,000+/min
Multi-Gateway Payment Processing	Limited	Extensive
Reserved Seating Capacity	10,000 - 25,000 seats	100,000+ seats
Entry Points Support	Up to 20	Unlimited
Offline Check-in Mode	Basic or None	Advanced
Dedicated Technical Account Manager	Only Premium	Standard
Customizable Analytics	Limited	Extensive

Enterprise Implementation Process

Our Enterprise Deployment Methodology

We follow a structured approach to ensure successful implementation for large events:

Discovery & Planning (1-2 Weeks)

Technical Requirements Analysis
Infrastructure Assessment
Implementation Schedule Creation

Platform Configuration (2-3 Weeks)

Core System Setup
Venue Mapping & Seat Configuration
Team Member Access Setup

Integration Development (2-4 Weeks)

API Integrations Implementation
Data Migration
Security Configuration

Testing & Training (1-2 Weeks)

Load Testing
Staff Training
System Acceptance Testing

Launch & Support

Go-Live Support
On-Sale Monitoring
Ongoing Performance Optimization

Accelerated Implementation Options

For events with tight timelines, we offer expedited deployment options:

Rapid Deployment: Basic ticketing setup in as little as 72 hours
Template Approach: Leverage pre-configured event templates
Phased Rollout: Implement core features first, then expand

Dedicated Implementation Team: Resources focused exclusively on your event
Extended Hours Support: 24/7 implementation assistance
Parallel Workstreams: Multiple teams working simultaneously

What Enterprise Event Organizers Say

Jorge Perdomo - Creador, The Fluffy Cloud

Solía ver las plataformas de venta de entradas como un producto básico, hasta que encontré Ticket Fairy. Finalmente había una plataforma que no solo hacía el trabajo, sino que me ayudaba a hacerlo mejor. Con esto me refiero a que me ayudó a vender más entradas.

Su sistema integrado de referencias de clientes es mágico, la integración directa del backend con las APIs de Meta, y nuestra capacidad para personalizar nuestras páginas de venta de entradas con contenido rico como videos, GIFs, fondos personalizados y más, ayudó a aumentar nuestras conversiones significativamente.

En el pasado sentía que teníamos un gran valor promocional en nuestros anuncios digitales, pero terminaba en el momento en que la gente hacía clic en nuestro sitio de venta de entradas. Con Ticket Fairy, el ambiente que estamos promoviendo, la experiencia que estamos vendiendo, se mantiene durante todo el proceso.

Un sistema de venta de entradas y marketing sofisticado y poderoso que sigue siendo increíblemente intuitivo y fácil de usar.

Sarah Thompson - Festival Operations Director, Global Events Inc.

"After struggling with platform crashes during our 50,000-capacity festival on-sales for three consecutive years, switching to Ticket Fairy was transformative. Their enterprise infrastructure handled our peak load with ease, processing over 30,000 transactions in the first 30 minutes alone."

"What impressed us most was their proactive monitoring team who alerted us to potential bottlenecks before they affected customers. The technical stability combined with their sophisticated marketing tools delivered a 27% increase in first-day sales compared to our previous provider."

Michael Chen - CTO, International Convention Series

"When managing a convention series across 12 international venues simultaneously, having enterprise-grade reliability is non-negotiable. Ticket Fairy's platform has provided us with 100% uptime across our global events for the past three years running."

"Their API-first approach allowed our development team to build custom integrations with our venue management systems in weeks rather than months. The multi-currency support and complex inventory management capabilities have been crucial for our international operations. I wouldn't trust our 200,000+ annual attendees' experience to any other platform."

Elena Rodriguez - Head of Technology, Major Arena Group

"Managing 15 large venues with complex seating charts requires a ticketing partner who understands enterprise-scale challenges. Ticket Fairy's reserved seating engine handled our 80,000-seat stadium configurations flawlessly, even when we needed last-minute section changes due to production requirements."

"Their entry management system processed over 65,000 attendees in under 90 minutes for our largest event, with offline scanning capabilities that prevented disruption when our venue's internet service experienced issues. The platform's enterprise features have streamlined our operations and the detailed analytics have given us invaluable insights into purchasing and attendance patterns."

Trusted by Enterprise Event Organizations Worldwide

Enterprise Payment Processing Infrastructure

Global Payment Capabilities

Our advanced payment processing infrastructure is designed for international large-scale events:

135+

Currencies Supported

50+

Payment Methods

99.97%

Transaction Success Rate

Payment Gateways

Advanced Payment Features

Intelligent Routing: Automatically select optimal payment processors based on geography, card type, and success rates
Automatic Failover: Seamlessly switch between payment gateways if one experiences issues
Split Settlements: Distribute funds automatically to multiple recipients (venues, promoters, artists)
Payment Plans: Flexible installment options for high-value purchases

Enterprise Payment Security

Tokenization: Secure handling of payment credentials without storing card data
AI Fraud Detection: Machine learning algorithms to prevent fraudulent transactions
3D Secure 2.0: Latest authentication protocols for reduced fraud and higher approval rates
Account Updater: Automatically update stored payment methods when cards are reissued

Supported Payment Methods by Region

North America

Visa/Mastercard/Amex
PayPal
Apple Pay
Google Pay
ACH Transfers
Affirm

Europe

Visa/Mastercard/Amex
SEPA Direct Debit
iDEAL
Sofort
Giropay
Cryptocurrency

Asia-Pacific

Visa/Mastercard/Amex
Alipay
WeChat Pay
PayNow
GrabPay
Bank Transfer

Payment Processing Case Study: Multi-Currency World Tour

A global entertainment brand launched a 15-country tour with tickets priced in local currencies. Our platform handled:

Multiple currencies: 15 different currencies with real-time FX conversion
Local payment methods: 27 region-specific payment options
Complex settlements: Funds distributed to 8 different entities including local venues, promoters, and artists
Dynamic pricing: Automatic currency adjustments based on daily exchange rates
Results: 23% higher conversion rate compared to previous tour using a single-currency approach

Precios

Tarifas todo incluido para entradas pagadas. ¡GRATIS para eventos gratuitos!

Precio de tu Entrada

100

120

140

160

180

200

Número Estimado de Entradas Vendidas

1,000

2,000

3,000

4,000

El Comprador Paga

Ingresos Netos

Ingresos Aproximados con Referencias

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Frequently Asked Questions

Large Event Ticketing Fundamentals

What qualifies as a "large event" and why do they need special ticketing technology?

While definitions vary, we consider events with 10,000+ attendees or 5,000+ concurrent ticket purchases to be "large events." These events require specialized ticketing technology because of several unique challenges:

High-Volume On-Sales: When thousands attempt to purchase simultaneously, standard platforms often crash
Complex Venue Management: Multiple entry points, areas, and access levels require sophisticated coordination
Multi-Day Operations: Extended events need consistent systems that work across days/locations
Advanced Reporting Needs: Large events require real-time attendance analytics and financial tracking
Security Concerns: Increased fraud risks and counterfeiting attempts at high-profile events

Ticket Fairy's enterprise platform is specifically engineered to handle these challenges with robust infrastructure that can scale to any size event.

How does your platform handle high-volume ticket on-sales?

We've built our infrastructure specifically to handle the extreme peak loads that occur during major on-sales:

Auto-Scaling Architecture: Our servers automatically expand capacity during high-demand periods
Distributed Database Structure: Prevents bottlenecks by spreading load across multiple systems
Virtual Waiting Room: Fair queueing system that prevents system overload while maintaining purchase order
Cart Reservation System: Temporarily holds inventory during checkout to prevent overselling
Load Testing: We simulate high-volume sales before your event goes live
Multi-Region Deployment: Content delivery and processing happens close to your customers

This architecture has successfully handled on-sales with over 100,000 concurrent users and transaction rates exceeding 5,000 per minute.

What entry management capabilities do you offer for large venues?

Our entry management system is designed for venues with multiple gates and complex access control requirements:

Multi-Gate Support: Unlimited entry points with synchronized data across all scanning devices
Tiered Access Control: Different ticket types can grant access to specific areas/sections
Offline Scanning Mode: Robust operation even with intermittent connectivity
Re-Entry Management: Configurable policies for in-and-out privileges
Staff Management: Role-based permissions for different staff functions (scanning, box office, supervisors)
Real-Time Analytics: Live dashboards showing entry rates, occupancy, and potential issues

Our Entry Fairy scanning app can process entries at a rate of 1,500+ attendees per hour per scanning device, allowing for rapid entry even at the largest venues.

What security measures do you have for high-profile events?

We implement multiple layers of security for major events:

Advanced Fraud Detection: ML algorithms identify suspicious purchasing patterns
Dynamic QR Codes: Time-based rotating codes prevent screenshot sharing
ID Verification Options: Optional identity checks for high-security events
Rate Limiting: Prevents automated bot attacks during on-sales
Secure API Architecture: OAuth 2.0 and strong encryption for all integrations
DDoS Protection: Enterprise-grade mitigation against distributed attacks
SOC2 Type II Certification: Comprehensive security controls audited by third parties

We work with many high-profile clients and understand the importance of both security and privacy in managing large events with VIP attendees.

Implementation & Integration

How do you handle complex ticketing scenarios like reserved seating or multi-day events?

Our platform excels at handling complex ticketing scenarios through several specialized features:

Advanced Reserved Seating: Interactive maps supporting 100,000+ seats with real-time inventory updates
Multi-Day Access Control: Single tickets can grant varied access across multiple days
Time-Slot Management: Control venue capacity with scheduled entry windows
Package Bundling: Create packages combining different ticket types, days, and venues
Dynamic Pricing Tiers: Automatically shift price points based on inventory levels
Cross-Event Promotions: Offer discounts across related events in a series

For complex events, we provide dedicated project managers who work with your team to configure the platform for your specific requirements, ensuring every detail is captured in the system.

How does your system integrate with other event technologies?

Our platform is designed with integration as a core principle:

Comprehensive REST API: Full access to ticketing data and functionality
Webhook System: Real-time notifications for key system events
Pre-Built Integrations: Ready-to-use connections with major CRM, marketing, and analytics platforms
Custom Data Exports: Automated data feeds in any format you require
RFID/NFC Compatibility: Connect with major wristband/cashless payment systems
Access Control Hardware: Integration with turnstiles, gates, and other physical access systems

We've successfully integrated with diverse systems including Salesforce, HubSpot, Google Analytics, SAP, Oracle Financials, and many industry-specific solutions. Our technical team can work with your existing vendors to ensure seamless data flow across your technology stack.

How long does it take to set up a large event on your platform?

Implementation timelines depend on the complexity of your event, but we typically follow this schedule for large events:

Basic Configuration (1-2 weeks): Event setup, ticket types, pricing, and basic promotions
Advanced Setup (2-4 weeks): Reserved seating maps, complex discounts, custom checkout flows
Integration Work (2-6 weeks): Connecting with your existing systems and partners
Testing Phase (1-2 weeks): Load testing, user acceptance testing, and staff training
Pre-Launch (1 week): Final configurations and on-sale preparation

For recurring events, subsequent implementations are much faster as we can clone and modify existing configurations. For urgent situations, we can accelerate this timeline with our rapid deployment process, setting up critical components in as little as 48-72 hours.

What level of technical support do you provide for large events?

Enterprise clients receive our highest level of support:

Dedicated Account Manager: Your primary point of contact for all platform needs
Technical Project Manager: Oversees implementation, integrations, and custom development
On-Sale Support Team: Technical specialists monitoring systems during critical on-sale periods
24/7 Emergency Response: Round-the-clock support for critical issues
On-Site Support Option: Technical staff at your event for premium clients
Staff Training: Comprehensive training sessions for your box office and entry teams

We establish a custom support plan for each major event, including communication protocols, escalation procedures, and contingency plans. Our team has decades of collective experience managing mission-critical events and understands that failure is not an option when thousands of attendees are involved.

Business & Analytics

What marketing and promotion tools do you offer for large events?

Our platform includes a comprehensive suite of marketing tools designed specifically for large events:

Affiliate & Promoter System: Track sales from partners with customizable commission structures
Referral Marketing: Incentivize attendees to promote your event with rewards
Dynamic Discount Codes: Create sophisticated promotional rules with usage limits
Audience Segmentation: Target specific customer groups with tailored offers
Email Marketing Integration: Connect with your preferred email platform
Social Media Tools: Amplify reach with integrated sharing and tracking
Presale & Access Code Management: Control early access to tickets

The platform also provides detailed attribution tracking, so you can measure the effectiveness of each marketing channel and optimize your promotional strategy in real-time.

What analytics and reporting capabilities do you offer?

Our analytics suite provides comprehensive insights for large events:

Real-Time Sales Dashboard: Live monitoring of transactions, revenue, and inventory
Geographic Analysis: Visual heat maps showing customer locations
Conversion Funnels: Track the customer journey from first click to purchase
Marketing Attribution: Measure effectiveness of each promotional channel
Customer Demographics: Detailed breakdowns of your audience profile
Financial Reporting: Comprehensive revenue breakdowns and reconciliation
Entry Analytics: Real-time attendance tracking and flow analysis

All reports can be customized, scheduled, and exported in multiple formats. For enterprise clients, we also offer custom data visualization dashboards and API access for integration with your business intelligence platforms.

How do you handle financial processing for high-volume transactions?

Our financial infrastructure is built to handle the complex requirements of large events:

Multi-Gateway Processing: Distribute transactions across multiple payment processors
Global Currency Support: Accept payments in 135+ currencies with automatic conversion
Split Settlement: Automatically distribute funds to different recipients
Dynamic Fee Structures: Flexible configurations for service fees and payment processing
Automated Reconciliation: Match transactions across systems with detailed audit trails
Secure Vault Storage: PCI-compliant handling of payment methods for recurring billing

We maintain the highest level of financial compliance (PCI DSS Level 1) and employ sophisticated fraud detection systems to protect both your revenue and your customers' data.

Can your platform help us understand attendee behavior at our event?

Yes, our platform provides deep insights into attendee behavior:

Entry Pattern Analysis: Understand when attendees arrive and at which entry points
Cross-Purchase Insights: See which ticket types and add-ons are commonly purchased together
Repeat Attendance Tracking: Identify loyal customers across multiple events
Social Influence Measurement: Quantify the impact of social sharing on sales
Section Movement Analysis: For events with multiple areas, understand how attendees navigate
Abandonment Analytics: See where potential customers drop off in the purchase flow

These insights help optimize everything from entry operations to marketing strategies. For events with our mobile app integration, we can provide even more detailed behavioral data while respecting privacy boundaries.

Getting Started

What is the pricing model for large events?

For large-scale events, we offer flexible pricing models tailored to your specific needs:

Standard Percentage Fee: A competitive percentage of ticket sales, with no setup fees
High-Volume Discounts: Reduced rates for events with substantial ticket volumes
Enterprise Packages: Custom pricing for organizations running multiple major events
Optional Service Add-ons: Additional services like on-site support or custom development

We structure our pricing to align our success with yours — we only make money when you sell tickets. Unlike many competitors, we don't charge setup fees, monthly fees, or hidden costs. For a detailed quote specific to your event, with our enterprise team.

How do we get started with the Ticket Fairy enterprise platform?

Getting started with our enterprise platform follows a clear process:

Initial Consultation: We discuss your event's specific requirements and challenges
Solution Design: Our team develops a custom implementation plan for your event
Contract Finalization: We establish terms, pricing, and service level agreements
Implementation Kickoff: Your dedicated team begins platform configuration
Training & Testing: We prepare your team and thoroughly test all components
Launch: Your event goes live with our team monitoring systems

The entire process can move as quickly as your timeline requires. To begin, with our enterprise team who will guide you through our platform's capabilities and discuss how we can support your specific event requirements.