No setup fees or subscription required
No setup fees or subscription required
$275+ Million of Tickets Sold for Amazing Events All Over The World
One of Mexico City's top underground techno venues switched to Ticket Fairy from traditional door sales and saw:
"We've been able to predict our attendance with much greater accuracy, and the pre-sales have dramatically improved our cash flow. The system's ability to handle both tickets and guest lists in one place has streamlined our entire operation." - Venue Manager
A premium restaurant and nightlife group implemented our VIP table management:
"The table booking system has revolutionized how we manage our premium spaces. We now capture deposits in advance, have completely eliminated no-shows, and can manage our VIP service with much greater efficiency." - Operations Director
Jorge Perdomo - Creator, The Fluffy Cloud
I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
In the past I felt we had great promotion value on our digital ads, but it ended the moment people clicked to our ticketing site. With Ticket Fairy, the vibe we are pushing, the experience we are selling, is maintained throughout.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
All-inclusive ticket fees for paid tickets. FREE For free events!
Like what you see? Create your free account now. You can set up your own beautiful event page and start selling tickets online in just minutes, without needing to speak to anyone, but we're here when you need us!
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Our nightclub ticketing system streamlines entry with QR code scanning that works 3x faster than traditional methods. The Entry Fairy app allows door staff to scan tickets on any smartphone, even offline, with instant verification. The system manages general admission, VIP, guest lists, and table reservations in one place, dramatically reducing wait times and improving the guest experience. Real-time entry analytics help you monitor door flow and make operational adjustments on busy nights.
Our VIP table management system allows you to collect deposits in advance, set minimum spends, and manage table assignments. Customers can select specific tables from an interactive map, make partial deposits, and receive branded confirmations. For staff, we provide clear table assignments, VIP guest information, and spend tracking. The system eliminates no-shows by requiring deposits, improves cash flow, and provides valuable data on your highest-value customers to enhance their future experiences.
Yes, our platform offers integration options with popular club management systems, POS systems, and marketing tools. We support Zapier integration to connect with thousands of apps, direct API integration for custom solutions, and can work alongside most common club management software. We also offer integration with email marketing platforms like Mailchimp, CRM systems like HubSpot, and major social media marketing platforms. Our team will work with you to ensure smooth implementation with your existing technology stack.
Our timed entry system allows you to create specific entry windows throughout the night, controlling the flow of guests and preventing overcrowding. You can set different capacity limits for each time slot, adjust pricing based on peak hours, and provide special incentives for early arrival. Real-time capacity tracking helps you monitor current occupancy, and the system can automatically stop sales when capacity limits are reached. This approach improves guest experience by reducing door congestion and helps you optimize revenue by incentivizing early arrival with tiered pricing.
Yes! Ticket Fairy operates globally and offers localized nightclub ticketing solutions in many countries:
Our referral marketing system provides each ticket buyer with a unique link to share with friends. When new customers purchase through these links, both the referrer and the club benefit. You can offer incentives like VIP upgrades, drink vouchers, line skipping privileges, or future discounts. The system tracks all referrals automatically, showing which customers are driving the most sales. Most clubs using our referral system see a 15-25% increase in ticket sales, essentially turning your regular customers into a commission-free marketing team.
Our analytics dashboard offers comprehensive insights including attendance patterns (peak arrival times, busiest nights), customer demographics (age ranges, locations), purchase behaviors (advance vs. day-of sales, price sensitivity), marketing effectiveness (referral rates, promo code usage), and revenue breakdowns by ticket type, VIP tables, and add-ons. You can create custom reports, export data for further analysis, and gain insights into customer lifetime value and retention. These analytics help you make data-driven decisions about pricing, promotions, capacity planning, and marketing investments.
Our promoter management system gives each promoter their own unique code to track their sales, along with custom landing pages they can share. You can create different commission structures based on volume, set tiered goals with increasing payouts, and provide real-time sales data to promoters through their own dashboard. The system automates commission calculations, eliminates disputes over guest counts, and provides detailed analytics on each promoter's performance. This transparency creates healthy competition among promoters while giving you clear insights into which promoters are most valuable to your business.
Our system allows flexible deposit options for VIP tables, including fixed deposit amounts, percentage-based deposits, or full minimum spend payments. You can set different deposit requirements based on the table location, night of the week, or special events. Customers receive clear details about minimum spend requirements and any remaining balance due. Upon arrival, the system helps staff check in VIP guests and track their spend against the minimum. For venues using Stripe integration, deposits flow directly to your account daily, improving cash flow compared to traditional methods.
Most nightclubs can be up and running on our platform within 1-2 days for basic ticketing functionality. For more complex setups involving custom seating maps, VIP table layouts, or multiple integration points, allow 3-7 days. Our team provides comprehensive onboarding support, including account setup, custom branding implementation, staff training sessions, and integration assistance. We also offer a pre-launch checklist and testing phase to ensure everything works perfectly before your first event.
We offer 24/7 support for all clients, with dedicated emergency support during event hours. Our team can be reached via phone, live chat, or email, with typical response times under 5 minutes for urgent issues. For high-volume or VIP events, we offer enhanced support packages with dedicated team members on standby. Our Entry Fairy scanning app works offline if internet connectivity is lost, and we provide backup scanning solutions for critical events. Many technical issues can be resolved remotely without impacting your operations.
The equipment requirements are minimal. For scanning tickets, any iOS or Android smartphone or tablet can run our Entry Fairy app. For the box office or management functions, any laptop or desktop with internet access is sufficient. If you prefer dedicated scanning hardware, we can recommend professional scanners that integrate with our system. For high-volume clubs, we suggest having a backup internet connection (like a 4G/5G hotspot), though our system works offline when needed. We do not require any proprietary hardware, making deployment quick and affordable.
Yes, we offer comprehensive branding options. You can customize the event page with your club's logo, colors, background images, and custom URLs. Email confirmations can feature your branding, and mobile tickets display your club's logo and design elements. For venues requiring full white-label solutions, we offer options to completely customize the checkout flow with your branding, including custom domains. This ensures a consistent brand experience from first ticket purchase through to entry at your venue.
We offer a simple and transparent fee structure with no setup fees, monthly fees, or hidden charges. Typically, a small service fee (which includes payment processing) is added to the ticket price and paid by the customer. For venues that prefer to absorb the fee, we offer that option as well. VIP table reservations and bottle service typically have a different fee structure based on deposit amounts. Volume discounts are available for high-volume venues, and we can create custom pricing packages for venues with specific needs. Contact us for a tailored quote based on your venue's requirements.
With our Stripe integration, you can receive daily payouts directly to your bank account, typically arriving within 1-2 business days. This improves cash flow compared to traditional ticketing systems that might hold funds until after the event. For venues without Stripe integration, we offer standard payouts 7-10 days after the event. All payment processing is fully secured and PCI compliant, and you'll have access to detailed financial reporting for all transactions. Funds are typically deposited directly to your designated bank account.
Customers can purchase tickets using all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay), and in some regions, local payment methods. For VIP tables and premium experiences, we offer payment plan options through providers like Affirm or Afterpay, allowing customers to split larger purchases into manageable installments. Our mobile-optimized checkout process ensures a smooth purchasing experience on any device, with industry-leading conversion rates.
Yes, our system allows you to set custom refund policies for your events, whether they're non-refundable, partially refundable, or offer full refunds up to a certain date. You can process refunds directly through the dashboard, with options for full or partial refunds. For event cancellations, we provide bulk refund tools to process all refunds at once. Alternatively, you can offer credit for future events instead of refunds. All refund activities are tracked in the system with full audit trails, and customers receive automatic notifications when refunds are processed.